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Traveling for the holidays? Here's how to avoid contracting COVID-19 at the airport
Traveling for the holidays? Here's how to avoid contracting COVID-19 at the airport

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Global Rescue eliminates distance limit
Global Rescue eliminates distance limit

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A Chain Is As Strong As Its Weakest Link
A Chain Is As Strong As Its Weakest Link

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Still traveling despite the CDC warning? Here's how to pick a safe vacation destination
Still traveling despite the CDC warning? Here's how to pick a safe vacation destination

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How Likely Is It to Get COVID-19 Flying on a Plane?
How Likely Is It to Get COVID-19 Flying on a Plane?

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Super-rich fortify against climate change and health risks
Super-rich fortify against climate change and health risks

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Jamaica to charge travel insurance fee amid coronavirus pandemic
Jamaica to charge travel insurance fee amid coronavirus pandemic

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Jamaica Cares Travel Insurance to Launch in November
Jamaica Cares Travel Insurance to Launch in November

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When will it be safe to travel again?
When will it be safe to travel again?

“Most travelers already have plans to go somewhere domestically by year’s end, and a majority say they’ll travel internationally sometime in 2021.”

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Travelers Are Ready to Take on the World Again. Here’s How They’d Like to Do That Safely
Travelers Are Ready to Take on the World Again. Here’s How They’d Like to Do That Safely

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PRESS RELEASE

Global Rescue Announces Expanded Rescue Services

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Global Rescue Announces Expanded Rescue Services

Increase In Local, Outdoor Activities Prompts Expectation For Rescue Services

Lebanon, NH – December 16, 2020 – Global Rescue, the world’s leading integrated travel risk and crisis response provider, announced expansion of its field rescue service to include emergencies within 100 miles of individual’s home. Since its 2004 founding, Global Rescue has required members to be 100+ miles away from home to access rescue protection. But the pandemic has increased our time outdoors, and Global Rescue recognized an opportunity to provide expanded services to members – at no additional cost – by eliminating the 100-mile rule.  

“COVID-19 opened the door for people to explore and appreciate the great outdoors nearby, and people flooded through the doorway. But with an increase in local, outdoor activities there is a parallel expectation of the need for rescue services,” said Global Rescue CEO Dan Richards, the architect behind the Jamaica Cares traveler protection program, and a recent appointee to the U.S. Department of Commerce U.S. Travel and Tourism Advisory Board.

Global Rescue is the first and only travel risk and crisis management company to make this high-value change. “Now Global Rescue is there for you, near home or abroad, whether you’re hiking, kayaking, snowmobiling, fishing or simply enjoying the outdoors and you get ill or injured and you’re unable to get to safety on your own,” he added. 

The groundbreaking local field rescue upgrade was unanimously supported by Global Rescue’s newly formed Mountain Advisory Council led by high altitude mountaineering legend Ed Viesturs and world-famous high-altitude climber, Nirmal "Nims" Purja.

“Outdoor activity worldwide is reaching unprecedented heights of curiosity and participation among beginners, experts and everyone in between. The Mountain Advisory Council will provide advice and guidance from world-class experts to ensure enterprise-level member services and overall sport improvement,” said Viesturs, the only American to have climbed all 14 of the world's 8,000+ meter peaks and the fifth person to do so without using supplemental oxygen.

“We recognized an increasing need for the contribution of valuable expertise from elite mountaineering experts to improve the safety and excitement of the sport, and to cultivate and foster the knowledge, wisdom and experience of the leading authorities in the field,” said Purja, who climbed all 14 of the world's 8,000+ meter peaks in the record time of six months and six days, beating the previous record by more than seven years.

In addition to Viesturs and Purja, Mountain Advisory Council members include:

  • Wilderness and altitude sickness expert Dr. Eric Johnson, Global Rescue associate medical director, past president of the Wilderness Medical Society and member of the Board of Directors of the Himalaya Rescue Association
  • Special operations and critical planning authority Scott Hume, Global Rescue vice president operations and former Chief Operations Officer of the 3rd Brigade 25th Infantry Division
  • Former combat medic with the Singapore Armed Forces David Koo, Global Rescue senior manager operations and past operations manager of the Khoo Teck Puat Hospital in Singapore.

 

About Global Rescue

Global Rescue is the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last decade. For more information, visit www.globalrescue.com.

 

 

Global Rescue’s COVID-19 Intelligence Blog Series Wins 2020 Magellan Award

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Global Rescue’s COVID-19 Intelligence Blog Series Wins 2020 Magellan Award

Lebanon, NH – November 16, 2020 – Travel Weekly, the most influential B2B travel industry news resource, awarded Global Rescue, the world’s leading provider of medical, security, evacuation and travel risk management services, the 2020 Magellan Award for its COVID-19 Intelligence blog series.

“The 2020 Magellan Awards received entries from top travel organizations and professionals worldwide and the quality of the work was outstanding. Being selected a Magellan Award Winner is a tremendous achievement and proves you represent a high standard of excellence within the travel industry,” said Kara Cleary, manager of Travel Weekly Magellan Awards. The annual Travel Weekly Magellan Award is the premier award for the travel industry, honoring the best in travel and saluting the outstanding travel professionals behind it all. 

Global Rescue entered its Coronavirus blog series into the category Online Travel Services Marketing Campaign and won for its coverage of the pandemic in its early days.

“The pace of the coronavirus outbreak and the need for updates compelled the Global Rescue Intelligence Team to compile and publish a comprehensive daily report and frequent articles for members, the public, business leaders and journalists,” said Kent Webber, former Senior Intelligence Operations Officer in the Office of the Under Secretary of Defense for Intelligence, United States Pentagon and senior manager of Intelligence Services at Global Rescue.

“Everyone was looking for helpful, educational, straight talk about the pandemic and its impact on the industry and travelers. Global Rescue’s daily reports and blog series were the fastest, most effective, ways to channel our expertise and share the information,” Webber said.

The free report was refreshed every 24 hours with detailed information on worldwide outbreak locations, restrictions, updates, outbreak data, signs and symptoms and advice for travelers. The Coronavirus Update included weekly blog posts.

The Coronavirus Intelligence Center and five blog post entries for the award were:

 

About the Magellan Awards

From design to marketing to services, the Travel Weekly Magellan Awards honors the best in travel and salutes the outstanding travel professionals behind it all. Travel Weekly is the most influential provider of news, research, opinion and analysis to the North American travel trade marketplace.

 

About Global Rescue

Global Rescue is the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last decade. For more information, visit www.globalrescue.com.

 

 

Global Tourism Resilience Centre launches Jamaica Cares: A Ground-Breaking Traveler Protection Program

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Global Tourism Resilience Centre launches Jamaica Cares:

A Ground-Breaking Traveler Protection Program

KINGSTON, JAMAICA, October 26, 2020 –Jamaica Cares is a ground-breaking traveler protection and emergency services program set to launch next month. Jamaica Cares provides visitors access to first-of-its kind traveler protection and emergency medical and crisis response services for events up to and including natural disasters. The traveler protection and services program is a partnership coordinated and administered by the Global Tourism Resilience Crisis Management Centre, with support from the Global Travel and Tourism Resilience Council, Global Rescue, and leading international and national insurance companies.

For $40 USD, Jamaica Cares provides visitors access to compulsory traveler protection and emergency medical services, including:

  • Case management, transport logistics, field rescue, evacuation, and repatriation for medical emergencies, including COVID-19 and other crises up to and including natural disasters
  • International health coverage up to $100,000 USD for visitors traveling to and from Jamaica
  • On-island health coverage up to $50,000 USD

“Jamaica Cares delivers an unmet need in the travel industry by providing primary medical coverage and medical evacuation services. Jamaica Cares is a comprehensive, mandatory program to increase traveler protection from the time they leave home until returning. The traveler knows they’re protected, and they know other travelers are, too. That’s what’s needed to give confidence to travelers when they are ready to travel,” said Hon. Edmund Bartlett, Co-chairman, Global Tourism Resilience and Crisis Management Centre.

“Jamaica is the first country to facilitate a partnership for a comprehensive pandemic safety response program. Visitors to Jamaica are better prepared and protected because of the cooperative arrangement coordinated via the Global Tourism Resilience Crisis Management Centre with a leading travel crisis management provider and two travel health insurance firms,” said Dr. Taleb Rifai, Former Secretary General of the UNWTO and Co-Chair of the Centre and the Global Travel and Tourism Resilience Council.

“We have to protect both our visitors and the people of Jamaica,” said Professor Lloyd Waller, the Executive Director of the Global Tourism Resilience and Crisis Management Centre.

The compulsory fee will be included as part of the Travel Authorization application, triggering automatic participation in the Jamaica Cares program. Participation is mandatory for all non-Jamaican passport holders.

Traveler attitudes consistently show a powerful willingness to pay for increased safety protections during travel. An international traveler sentiment survey, conducted by Price Waterhouse Coopers, revealed safety is paramount in making travel decisions for which consumers are willing to pay. A Global Rescue survey of more than 2,200 frequent travelers found they agreed by wide margins (90+%) they would feel safer if they – and all travelers – had services and protections for medical emergencies, including COVID-19, and door-to-door emergent coverage.

“If an emergency medical situation arises, including COVID-19, Global Rescue will support Jamaican authorities in executing established emergency action plans including: access to case management, transport logistics, evacuation and repatriation for any medical emergency, including COVID-19, and monitoring from diagnosis through repatriation,” said Dan Richards, CEO Global Rescue.

Gloria Guevara, WTTC President & CEO, said: “I would like to congratulate all those involved in the implementation of the Jamaica Cares program, which will no doubt help to restore traveler confidence and aid the recovery of the Travel & Tourism sector.”

 


 

About Global Tourism Resilience Crisis Management Centre

The Global Tourism Resilience Crisis Management Centre serves the worldwide travel industry, facilitating planning and preparation for crisis response, recovery and resilience issues. The Resilience Council is a network and forum for governments and businesses, bringing the public and private sectors together for the development of sustainable frameworks to enable business growth. For more information click here.
Contact: Prof. Lloyd Waller, Executive Director, lloyd.waller@gmail.com.

About the Global Travel and Tourism Resilience Council

The Global Travel and Tourism Resilience Council serves the worldwide travel industry, facilitating planning and preparation for crisis response, recovery and resilience issues. For more information click here.
Contact: Laurie Myers +1 949.742.9648 or email: info@resiliencecouncil.com.

About Global Rescue

Global Rescue is the world’s leading provider of medical, security, evacuation and travel risk management services. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. For more information, click here.
Contact: Bill McIntyre at bmcintyre@globalrescue.com or +1 202.560.1195.

 

 

 

 

 

Travelers Ready to Pay for Mandatory COVID-19 Protections, Services Majority of Travelers Want Governments, Organizations to Step In

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Travelers Ready to Pay for Mandatory COVID-19 Protections, Services

Majority of Travelers Want Governments, Organizations to Step In

LEBANON, NH, September 22, 2020 –

Travelers overwhelmingly want mandatory COVID-19 protections and services — and they are willing to pay for it, according to a Global Rescue survey of its current and former members, who are among the most experienced travelers in the world. 

 

The survey found more than 60% of travelers are willing to pay from $50 to $100 or more for screening and testing services to minimize the effects of COVID-19 and – in the event of an infection – mitigation and remediation provisions for isolation accommodations, quarantine facilitiesand ground or air transport 

 

“The pandemic has taken an unprecedented toll on the world’s population and its economies. COVID-19 understandably tops the list of all traveler concerns. But the survey results send a clear message that travelers are eager to fight back with an overwhelming willingness for comprehensive, mandatory COVID-19 protections for themselves and all travelers. And they are willing to pay for it,” said Global Rescue CEO Dan Richards. 

 

Travelers agreed by wide margins (94%) they would feel safer if they had services and protections that cover pre- and on-trip COVID-19 testing, required quarantines, evacuation costs in the event of exposure or infection, and door-to-door travel insurance. 

 

The majority (91%) of responding travelers were equally adamant in their support for mandating all travelers obtain the same COVID-19 protections for their personal safety, the safety of others, and to prevent adverse selection,” Richards said 

 

Eighty-eight percent of travelers want governments or organizations to step in and systematize programs calculated to beat COVID-19. But not every government or organization has the resources or the expertise to provide screening, testing, triage, quarantine facilities, ground and air transport, data collection and case management,” Richards said. 

“At the onset of the pandemic, Global Rescue recognized the threat and developed new services program designed to defeat the threat of COVID-19 on behalf of governments and organizations,” said Global Rescue Vice President of Operations Scott Hume. 

The Global Rescue complete COVID-19 solutions program provides customizable COVID-19 case management remedies including 

  • Planning & Staffing: Emergency action planning, training, staffing and itinerary support; COVID-19-specific destination reports; triage and disposition facilities with medical and security personnel and equipment  
  • Testing & Tracking: Access to rapid COVID-19 testing capabilities, screening and secure collection and retention of traveler history and test results. 
  •  Response & Remediation: Quarantine and isolation accommodations, management of all ground and air medical evacuation, treatment for COVID-19 positive individualsand real-time access to doctors for virtual consultations  

“Testing for active COVID-19 infection is a key part of the public health response to bring this pandemic under control.  Travelers are right to recognize this fact, and to want access to reliable testing with results that come back in a timely manner to facilitate safe travel for themselves and others,” said Global Rescue Medical Director Claudia Zegans. 

Global Rescue’s medical and crisis response capabilities are supported by the Johns Hopkins Emergency Medicine Division of Special Operations, Partners HealthCare and Elite Medical Group to provide a depth of expertise unparalleled in the travel risk management and crisis response industry. 

 

Traveler Safety Preferences 

  • What Would It Take to Feel Safe Enough to Travel Domestically? (Respondents checked all that apply) 
    • 46government officials would need to lift lock down/isolation/stay-at-home orders  
    • 41a COVID-19 vaccine would have to be available 
    • 28a COVID-19 treatment would need to be available 
    • 23they would need to feel secure in their health, job, and/or finances 
    • 23% - they would need access to COVID-19 testing 
    • 17they would need to have the necessary insurance in case they get quarantined 
    • 16international health authorities would have to declare the end of the pandemic  
  • What Would It Take to Feel Safe Enough to Travel Internationally? (Respondents checked all that apply) 
    • 68governments would have to lift travel restrictions and their preferred destinations would have to re-open their borders  
    • 50a COVID-19 vaccine would have to be available 
    • 35a COVID-19 treatment would need to be available 
    • 30they would need to have the necessary insurance in case they get quarantined 
    • 25access to COVID-19 testing would be necessary 
    • 25% international health authorities would have to declare the end of the pandemic 
    • 22they would need to feel secure in their health, job, and/or finances  
  •  
  • Would travelers feel safer during an international trip if they had medical/security safeguards that included: protection for any required quarantineevacuation in the event of exposure or infectionpre- and on-trip COVID-19 testing; and door-to-door travel insurance. 
    • 94agree – 54strongly agree28agree, 12somewhat agree 
    • 6disagree – 2somewhat disagree, 2% disagree, 2% strongly disagree 
  • Would travelers feel safer if everyone traveling to an international destination had the same medical/security safeguards that included: protection for any required quarantine; evacuation in the event of exposure or infection; pre- and on-trip COVID-19 testing; and door-to-door travel insurance. 
    • 91agree – 43strongly agree, 29% agree, 19% somewhat agree 
    • 8% disagree – 3% somewhat disagree, 3% disagree, 2% strongly disagree 
  • Should governments and organizations provide required visitor programs designed to minimize the effects of COVID-19 and other medical emergencies?  
    • 87agree – 34strongly agree, 32agree, 21somewhat agree 
    • 13disagree – somewhat disagree, 4% disagree, 3% strongly disagree 
  •  

Traveler Expectations 

The survey results revealed that travelers lost a wide range of personal and professional opportunities due to the pandemic.  

  • 64% gave up a bucket list/adventure trip  
  • 53% missed out on a family vacation 
  • 32% relinquished a business trip 
  • 28% surrendered a couples getaway 
  • 21skipped an anniversarywedding, honeymoon or birthday trip 
  • 10% lost an ecotourism or humanitarian excursion 
  • 9% missed out on a wellness trip 
  • 21responded “other  

 

Travelers expect to make up for the travel they missed out on in a number of ways. According to the survey results, when travelers (who could choose all options that apply) think about their future travel plans between now and the end of 2021:  

  • 52% expect to travel internationally where possible  
  • 35% plan to go to more remote, less crowded destinations 
  • 32% anticipate taking fewer trips 
  • 22% said they’ll only travel domestically  
  • 22% look forward to taking more time, or a longer trip 
  • 20% think they’ll take advantage of discounts, deals and specials 
  • 18% count on taking an extra trip  
  • 13% look forward to traveling only to places with modern health care facilities 
  • 5% said they were taking less expensive trip 
  • 14% responded “other  

Travelers envision making domestic trips sooner than international excursions. The survey found 60% of respondents said they would make a domestic trip before the end of the year, 13% said they would travel internationally by then. However, 86% of respondents indicated they would travel internationally in 2021.  

 

 


 

Contact 

Bill McIntyre at bmcintyre@globalrecue.com or 202.560.1195 to arrange an interview or for more information.  

 

About the Global Rescue Traveler Survey 

Global Rescue, a leading travel risk and crisis response provider, conducted a survey of more than 2,200 of its current and former members between Sept. 15-20, 2020. The respondents revealed a range of support for a variety of precautionary and protective safety measures in anticipation to a return to leisure and business trips domestically and internationally. 

 

About Global Rescue 

Global Rescue is the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last decade. For more information, visit www.globalrescue.com. 

 

 

 

 

 

Media Contact

For all media related inquiries, please contact:

Bill McIntyre
Director, Communications
+1.617.210.8134
bmcintyre@globalrescue.com

 

 

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