Survey Unveils Traveler Insights for Best Airports, Alcohol Limits
Survey Unveils Traveler Insights for Best Airports, Alcohol Limits
(Lebanon, N.H. – December 2, 2024) – The best international airport is Singapore Changi Airport, followed by Amsterdam Schiphol International Airport, Dubai International Airport, and Doha Hamad International Airport, according to the world’s most experienced travelers responding to the Global Rescue Fall 2024 Traveler Sentiment and Safety Survey.
“These airports have consistently raised the bar for service, innovation and convenience, providing travelers with a seamless experience from start to finish,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce. “These airports are known for their efficiency, comfort, and overall passenger experience.”
Conversely, travelers listed the London Heathrow Airport, Los Angeles International Airport (LAX), John F. Kennedy International Airport (JFK), Paris Charles de Gaulle Airport, and Frankfurt Airport as the worst airports. Inefficient security processes, poor customer service, mishandling of traveler property, and overcrowding are among the main complaints cited by travelers about airports.
The survey also revealed traveler attitudes about a pair of developing issues; cocktail limits and passport stamps.
Travel industry leaders and staff have suggested limiting alcohol service in airports and in-flight. Most travelers responding to the survey (61%) said alcohol consumption should be left to the discretion of bartenders, flight attendants, or the individual traveler. Nearly a fifth (19%) said alcohol service should be limited to no more than one drink per 30 minutes, and 17% favored a limit of one drink per 60 minutes.
Currently, none of the top-rated airports in the survey have strict alcohol limits. Individual airlines such as Emirates and Singapore Airlines have policies that allow flight attendants to stop serving alcohol if a passenger appears intoxicated.
Richards pointed out the challenges in balancing customer service with safety, especially in airports and in-flight. “Travelers should always be responsible for their consumption,” he said, “but airports and airlines also have a duty to ensure the safety of all passengers.”
Many travelers enjoy collecting passport stamps as souvenirs of their journeys, but those stamps are going away in Europe due to the introduction of the new automated Entry/Exit System (EES). The survey revealed that more than half of travelers (54%) would miss receiving passport stamps from the European Union’s Schengen Area countries.
“The green, blue, black, and red passport stamps are for many travelers’ nostalgic reminders,” Richards said. “The removal of passport stamps is part of the broader trend towards digitization in travel, streamlining border crossings and making travel more efficient.”
Contact
Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.
About the Global Rescue Traveler Sentiment and Safety Survey
Global Rescue, the leading travel risk and crisis response provider, surveyed more than 1,100 current and former members between October 1-20, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue
Holiday Travelers Cautioned Against Wrapping Gifts in Carry-On Luggage
Holiday Travelers Cautioned Against Wrapping Gifts in Carry-On Luggage
(Lebanon, N.H. – November 26, 2024) Nearly half of the world’s most experienced travelers will embark on a trip during the winter holiday season, and one out of 10 will mistakenly pack wrapped gifts in their carry-on luggage, according to the Fall 2024 Global Rescue Traveler Sentiment and Safety Survey.
The TSA doesn’t prohibit wrapped presents in carry-on baggage, but they recommend keeping gifts unwrapped in case TSA agents need to inspect them. “While it’s tempting to wrap presents before a trip and tuck them into your carry-on suitcase or backpack, it may cause delays at security checkpoints,” said Harding Bush, a former Navy SEAL and associate director of security at Global Rescue.
When TSA or other airport security personnel see a wrapped item, they may need to open it to inspect its contents. This can lead to frustration, delays, and destroyed wrapping. “The best approach is to pack wrapped gifts in checked bags or travel with unwrapped gifts in carry-on luggage and pack wrapping paper separately. You can easily wrap the items when you reach your destination,” says Bush.
“Security is always a top concern during peak travel seasons,” Bush added. “Minimizing unnecessary complications at checkpoints, such as unwrapping gifts, makes the process easier for travelers and airport staff.”
Contact
Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.
About the Global Rescue Traveler Sentiment and Safety Survey
Global Rescue, the leading travel risk and crisis response provider, surveyed more than 1,100 current and former members between October 1-20, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue
30% of Travelers Expect More International Trips in 2025 Due to Election Results
30% of Travelers Expect More International Trips in 2025 Due to Election Results
(Lebanon, N.H. – November 25, 2024) The recent U.S. election results are impacting 2025 travel decisions, according to the Global Rescue Traveler Sentiment and Safety Survey. 30% of respondents expect more international travel next year, while 7% expect to take fewer foreign trips. More than half (55%) don’t expect changes to their 2025 international travel plans.
Travelers identified multiple reasons for increasing trips abroad. Many travelers unhappy with the election outcome revealed a desire to escape. “I want to spend as much time as possible outside the U.S. over the next four years,” confessed one survey respondent.
Many respondents pointed to the post-election bump in the economy as their expectation of increased international travel. “The economy should show signs of improvement, and if the new administration can make peace deals around the world, then travel will be as good or better next year.”
Most respondents said the election had no impact on their future travel expectations. Instead, they revealed their disposable income increased thanks to low inflation and had already booked their international trips for 2025. “I have a general feeling of being better off and secure. I anticipate increased disposable income available, and I’m already booked for 2025,” admitted another respondent.
One of the most notable shifts in traveler behavior is the reduced impact of rising costs on travel plans. “With inflation at a three-year low, fewer travelers are canceling or postponing trips,” said Dan Richards, CEO of The Global Rescue Companies and a member of the U.S. Travel and Tourism Advisory Board at the Department of Commerce. “In 2024, travelers embarked on their long-postponed dreams of global travel, fueled by a stabilizing economy and a renewed focus on meaningful experiences over material possessions.”
Fewer than a tenth of respondents (7%) expected less international travel in 2025. Many of these respondents expressed elevated personal safety concerns while in foreign countries due to the U.S. elections. “The change of U.S. Administration makes me more apprehensive about being in a foreign country with the risk of anger and animosity toward Americans being higher,” admitted one respondent.
But an equal number revealed their reduced foreign travel was not due to the election tally; instead, it was due to concern over ongoing geopolitical instability, from the current wars to terrorist activity.
Contact
Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.
About the Global Rescue Traveler Sentiment and Safety Survey
Global Rescue, the leading travel risk and crisis response provider, surveyed more than 2,200 current and former members on November 20, 2024. The respondents revealed key insights to future travel in 2025 following the U.S. elections.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
Survey: Travelers Seek Bolder, Safer Travel Using Satellite-Enabled Smartphones
Survey: Travelers Seek Bolder, Safer Travel Using Satellite-Enabled Smartphones
(Lebanon, N.H. – November 18, 2024) Nearly a third of the world’s most experienced travelers (31%) plan to obtain a satellite-enabled smartphone soon and 10% already have one, according to the Fall 2024 Global Rescue Traveler Sentiment and Safety Survey. The primary appeal of satellite-enabled smartphones is travelers’ ability to ensure safety in emergencies.
“Having a reliable way to communicate during emergencies, even when you’re in the most remote corners of the world, offers peace of mind,” said Harding Bush, former Navy SEAL and associate director of security operations at Global Rescue. “Being able to alert first responders or send out SOS signals could make all the difference during a crisis, whether travelers are experiencing a medical emergency or a natural disaster.”
Eight out of 10 travelers (82%) revealed they would feel safer with a satellite-enabled smartphone. Nearly half (49%) cited the ability to call for help when out of cellular range as the primary reason for wanting one. More than a third of respondents (37%) said having satellite communications capabilities would ease the anxiety of family and friends.
As travel becomes increasingly adventurous and remote destinations more accessible, satellite-enabled smartphones are rapidly gaining popularity. However, satellite communications connectivity is not guaranteed, especially if a clear view of the sky is obstructed. “Mountains, forests and urban with tall buildings have topography that can interfere with satellite signals,” Bush said.
Satellite-enabled devices are not all the same. “Satellite-enabled smartphones, like the iPhone, generally have less power and bandwidth compared to dedicated satellite communication devices like Zoleo or inReach,” added Bush. “While the technology is improving, travelers should be aware of these limitations to maximize their effectiveness.”
As more companies race to develop direct-to-cell satellite services, travelers can expect even better connectivity, allowing them to explore the world without losing the ability to stay in touch. “Satellite communication technology is transforming how people travel,” said Bush. “Whether you’re hiking in remote areas or sailing in the middle of the ocean, having the ability to reach first responders gives travelers the freedom to explore with confidence.”
Contact
Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.
About the Global Rescue Traveler Sentiment and Safety Survey
Global Rescue, the leading travel risk and crisis response provider, surveyed more than 1,100 current and former members between October 1-20, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue
Survey: Traveler Overpacking Continues; Translation Apps and Trusted Traveler Programs Rise
Survey: Traveler Overpacking Continues; Translation Apps and Trusted Traveler Programs Rise
(Lebanon, N.H. – November 12, 2024) Overpacking continues to be the most common mistake the world’s most experienced travelers make, according to the Fall 2024 Global Rescue Traveler Sentiment and Safety Survey. A third of travelers (32%) admitted overpacking was their top travel blunder in 2024, followed by booking flights with connections instead of direct flights (13%) and an overly ambitious itinerary (12%).
“Overpacking is a persistent traveler pitfall,” said Dan Richards, CEO of The Global Rescue Companies and a member of the U.S. Travel and Tourism Advisory Board at the Department of Commerce. “Travelers often fall into the trap of overpacking. We’ve all been there—trying to pack for every possible scenario. However, overpacking leads to excess baggage fees, difficulty navigating airports, and frustration while traveling. Packing light helps avoid these hassles and streamlines your journey.”
The second most reported traveler mistake was flying with connections instead of nonstop, a traveler error that had not made the list until this year. “Flying with connections often results in longer travel times, increasing the risk of missed flights due to delays,” Richards said. “Layovers can be physically exhausting and introduce more chances for lost luggage or other complications compared to the convenience of direct flights.”
Planning itineraries that are too ambitious continues to be in the top three list of most common mistakes travelers make. “Travelers must accept that they won’t see everything and immersing themselves will be more rewarding than speed-touring,” Richards said. “An overly ambitious itinerary may seem like a great idea, but the reality often leaves travelers exhausted and missing out on the experiences they wanted.”
The survey revealed that 22% of respondents enrolled in a trusted traveler program, such as TSA PreCheck, Global Entry, or CLEAR, in 2024, with another 49% already being members. The primary motivation for joining these programs was to speed up security procedures (54.03%), followed by faster customs clearance (34.68%). “Trusted traveler programs are an invaluable tool for frequent fliers,” said Richards. “They provide a seamless experience, saving time and eliminating unnecessary stress at the airport.”
With language barriers presenting an ongoing challenge for global travelers, more than half of respondents (55%) now rely on translation apps to bridge communication gaps. Fifty-one percent of travelers use these apps to translate conversations, while 43% use them for reading traffic signs and menus. “The rise of translation apps has made travel easier and more enjoyable for millions of people,” Richards noted. “These apps enable travelers to communicate effectively in a foreign language, whether reading a menu, navigating traffic signs, or engaging in conversation with locals.”
As the travel surge continues, technological security and communications advancements improve traveler convenience and safety. “Travelers today are better equipped to navigate international challenges, thanks to the rise of tools like translation apps, trusted traveler programs, and real-time travel advisory services. However, preparation is still key to ensuring a smooth and enjoyable trip,” said Richards.
Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.
About the Global Rescue Traveler Sentiment and Safety Survey
Global Rescue, the leading travel risk and crisis response provider, surveyed more than 1,100 current and former members between October 1-20, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
Puerto Rico Pickleball Team Triumphs at 2024 Pickleball World Cup in Peru
Puerto Rico Pickleball Team Triumphs at 2024 Pickleball World Cup in Peru
(Lima, Peru – November 12, 2024) – In a dramatic and historic showdown at the Pickleball World Cup 2024, the Puerto Rico Pickleball Team emerged victorious, claiming the championship title after a nail-biting series of matches held in Lima, Peru. Led by standout player Melissa Roth Richards, the team demonstrated skill, resilience, and teamwork to bring home the win for Puerto Rico.
Richards – vice president and general counsel for Global Rescue, the world’s leading provider of medical, security, evacuation and travel risk management services – noted the tournament was about more than winning. “It was about celebrating the sport we all love. Competing alongside such talented players from around the world is an honor, and the camaraderie and sportsmanship we shared with each team is something I’ll cherish. We’re all ambassadors of pickleball, and together, we’re helping it grow into a truly global sport,” she said.
The journey to victory was not without its challenges. In the crucial match against India, Puerto Rico’s dynamic duo, Claudia Santini and Richards, took on India’s top players Rakshika Ravi and Anshi Sheth. In a close and intense game, Santini and Richards edged out their opponents with a 15-13 win, showcasing their strength and synergy on the court.
Richards admitted the Indian team was exceptional and fierce competitors. “They challenged us on the court. They brought an incredible energy and skill level that pushed us to give everything we had. Competing against such strong opponents only deepened my respect for the sport and the players worldwide who make it so special,” she said.
However, the competition intensified in the women’s doubles final, where Richards and Santini faced home team Peru who had a huge crowd in the stands cheering. In this game to 21, Richards and Santini fought back from a 17-20 deficit to come back and win 27-25 overcoming 5 match points against them. After the women’s match, in a show of determination and focus, the Puerto Rico team swept their opponents 3-0 to secure the Pickleball World Cup title.
“Our team poured their hearts into every game. Each one of us played not only for ourselves but for Puerto Rico. The spirit and dedication I saw in my teammates was inspiring, and it’s a reminder of what we can achieve when we come together with a shared goal,” Richards said.
The Puerto Rico Pickleball Team’s win marks a significant achievement in the sport, highlighting the growing popularity and competitive spirit of pickleball worldwide. The team’s outstanding performance at the World Cup will undoubtedly inspire players across Puerto Rico and beyond.
Contact:
Bill McIntyre, bmcintyre@globalrescue.com +1 (202) 560-1195
About Pickleball World Cup 2024
The Pickleball World Cup held October 22–28, 2024 in Lima, Peru is an annual international tournament bringing together the best amateur pickleball players with a max DUPR (Dynamic Universal Pickleball Rating) rating of 5.5 in a team format similar to Major League Pickleball – women’s doubles, men’s doubles, and two mixed doubles matches. If there is a 2-2 tie, a Dreambreaker singles tiebreaker takes place with one player from each team playing singles against each other, swapping in a different singles player every four points until one team reaches a score of 21 and wins by two points.
About Global Rescue
Global Rescue provided emergency and crisis support during the Pickleball World Cup 2024 in the event of illness or injury. Global Rescue is the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
Survey: Overtourism Worries 76% of Travelers, 31% Experienced Overtourism in 2024
Survey: Overtourism Worries 76% of Travelers, 31% Experienced Overtourism in 2024
(Lebanon, N.H. – November 4, 2024) Overtourism is a rising concern among the world’s most experienced travelers, according to the Fall 2024 Global Rescue Traveler Sentiment and Safety Survey. Three out of four travelers (76%) expressed concerns about overtourism, while 31% have personally experienced it in 2024. The survey revealed slightly more men (33%) than women (28%) experienced overtourism in 2024 but women (83%) are more concerned about overtourism compared to men (74%).
The combination of the travel industry rebound and government inaction are contributing factors for overtourism, the negative impact caused when too many tourists visit a particular destination.
To keep pace and prevent overtourism, officials at popular and new destinations need to manage the tourism resurgence and growth. “Local governments can institute measures such as limiting the number of visitors to sensitive areas or promoting sustainable tourism practices,” said Dan Richards, CEO of The Global Rescue Companies and a member of the U.S. Travel and Tourism Advisory Board at the Department of Commerce.
Overtourism isn’t just a challenge for locals. “Travelers can reduce their impact by choosing off-peak seasons to visit and exploring lesser-known regions,” Richards explained. “Tourists and local authorities must collaborate to ensure that popular destinations are preserved for future travelers while respecting the needs of local communities. Solutions can include promoting lesser-known destinations and educating travelers on responsible tourism practices.”
Contact
Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.
About the Global Rescue Traveler Sentiment and Safety Survey
Global Rescue, the leading travel risk and crisis response provider, surveyed more than 1,100 current and former members between October 1-20, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
Survey: 70% of Travelers Using AI Find It Useful for Trip Research and Custom Itinerary Planning
Survey: 70% of Travelers Using AI Find It Useful for Trip Research and Custom Itinerary Planning
(Lebanon, N.H. – October 28, 2024) A growing number of travelers are using artificial intelligence (AI) for trip planning, according to the Global Rescue Fall 2024 Traveler Sentiment and Safety Survey. The survey revealed that one-out-of-10 (11%) of the world’s most experienced travelers have started to incorporate AI tools into their travel preparation, with most finding it beneficial for research and itinerary suggestions.
“AI for travel is no longer a futuristic concept; it’s becoming a practical tool for travelers looking to streamline their trip planning,” said Dan Richards, CEO of The Global Rescue Companies and a member of the U.S. Travel and Tourism Advisory Board at the Department of Commerce. “While still in the early stages, AI is proving valuable for tasks such as destination research and itinerary building.”
Among those who used artificial intelligence for travel, nearly 70% rated the technology as “very useful” or “mostly useful,” showing a positive sentiment toward its functionality. Close to half of travelers (44%) used AI for basic research and a third (36%) found it helpful for suggesting itineraries based on specific parameters, such as trip length, activities, or budget.
“AI for research is enabling travelers to cut down the time it takes to sift through endless sources of information, helping them make better decisions faster,” Richards said. “It’s ideal for identifying the right destination and creating customized travel plans, especially for those short on time or planning complex itineraries.”
Other uses of artificial intelligence in travel planning included finding lodging, restaurants, and activities (10%) and coordinating flights (2%). While AI adoption in trip planning remains modest, the data suggest a steady increase in its application as travelers seek ways to simplify the process.
Travelers should be vigilant regarding AI use since it is a new source of scams. “The proliferation of AI is an impending threat to travel due to tech scams including deepfake cons, identity impersonation, or misleading travel advice from bots, putting travelers at risk of fraud, misinformation, or malicious intent when booking trips or managing itineraries,” said Harding Bush, former Navy SEAL and associate director security for Global Rescue.
Richards emphasized the evolving role of AI in the travel industry, noting that while most travelers still plan trips traditionally, those who have adopted AI tools are reaping its benefits. “We expect to see a continued rise in the use of AI for travel, particularly as the technology becomes more accessible and refined,” he added.
AI-powered systems are expected to play a significant role in enhancing international security checks with some of the early applications focusing on enhancing screening processes and threat detection. AI systems are being tested in several airports globally, including Dubai International Airport and JFK International Airport in New York.
Contact
Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.
About the Global Rescue Traveler Sentiment and Safety Survey
Global Rescue, the leading travel risk and crisis response provider, surveyed more than 1.100 current and former members between October 1-20, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
Global Rescue Wins Three Gold Magellan Awards
Global Rescue Wins Three Gold Magellan Awards
(Lebanon, NH – October 24, 2024) – Travel Weekly, the most influential B2B travel industry news resource, awarded Global Rescue, the world’s leading provider of medical, security, evacuation and travel risk management services, three 2024 Gold Magellan Awards for its travel solutions.
“The entries that are recognized in the 17th annual Travel Weekly Magellan Awards demonstrate that the industry is more than up to the task of attracting traveler attention amidst a din of competing messages” said Arnie Weissmann, editor in chief of Travel Weekly. “This year’s winners have impressed me like none that came before. We had a record-breaking number of entries this year, and the creativity and innovative approaches wowed the judges.”
- Magellan Gold was awarded to Global Rescue in the Promotional Video 2024 category. “Video is essential for communicating travel risk services today because it provides clear, engaging, and easily digestible information that can visually demonstrate potential risks, safety protocols, and emergency procedures. Through video, travelers can better understand complex topics, enabling faster decision-making and increasing awareness of critical services in high-risk situations,” said Allie Savage, video producer at Global Rescue. The winning videos are: A Medical Evacuation Services Testimonial, an Intelligence Delivery App Sizzle Reel, and a Total Care Testimonial.
- Judges selected Global Rescue to receive a Gold Magellan Award in the Social Media 2024 category. “Social media is crucial for communicating travel risk services because it enables real-time updates, fosters engagement, and reaches a broad audience instantly. Through platforms like Instagram, Twitter, and Facebook, Global Rescue can quickly share alerts, tips, and visual content that grabs attention and encourages sharing, helping travelers stay informed and prepared,” said Charles McCarthy, associate manager at Global Rescue. Individuals can subscribe to Global Rescue’s Facebook page here, LinkedIn here, and Instagram here.
- Global Rescue’s e-Newsletter Programs won Magellan Gold in the Newsletters 2024 category. “E-newsletters for corporate clients and business travelers are crucial as they provide timely updates on travel policies, industry trends, and corporate travel solutions, fostering better-informed decision-making and ensuring smooth, compliant, and efficient travel management,” said Meghan Mahoney, director at Global Rescue. “Consumer and channel partner e-newsletters are essential for travel segments like adventure and leisure travelers because they provide targeted, personalized updates on travel trends, safety tips, exclusive offers, and destination highlights,” said Samantha Hosking, associate director at Global Rescue. Newsletters foster engaged direct communication and build trust by delivering relevant information that enhances traveler experiences, whether planning an adventure trip, a relaxing getaway, or a business journey. Travelers can subscribe to Global Rescue’s newsletters here.
“It is an honor to be recognized for so many Global Rescue initiatives that support and inspire people to travel boldly and take in all that the world has to offer while enjoying the peace of mind that comes from knowing we will rescue you from the point of illness or injury whenever and wherever you need it,” said Michael Holmes, vice president at Global Rescue.
About the Magellan Awards
Travel Weekly annual Magellan Awards honor outstanding creativity, design, marketing and services for travel advisors, travel agencies, public relations and advertising agencies and industry suppliers. Travel Weekly is the most influential provider of news, research, opinion and analysis to the North American travel trade marketplace. It reaches a broad industry audience in print, online and with face-to-face events throughout the year. Travel Weekly is a part of Northstar Travel Group, the leading B-to-B media company providing information and marketing solutions for the global travel industry. Northstar Travel Group is based in Rutherford, NJ, and more information is available at northstartravelgroup.com
About Global Rescue
Global Rescue is the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
As Inflation Cools, Traveler Activity Ramps Up
As Inflation Cools, Traveler Activity Ramps Up
(Lebanon, N.H. – October 21, 2024) Inflation in the U.S. is cooling off and it’s contributing to fewer postponed or canceled trips, according to a survey of the world’s most experienced travelers. The Bureau of Labor Statistics Consumer Price Index reported inflation dropped to a three-year low compared to the 9% inflation rate in 2022.
The lower inflation rate appears to contribute to increased travel. The Fall 2024 Global Rescue Traveler Sentiment and Safety Survey revealed that more than eight-out-of-10 travelers (83%) did not cancel or postpone their travel plans due to inflation in 2024. More importantly, the 12% who pointed to inflation as a reason for canceling or postponing international trips this year is a dramatic 40% decrease compared to the same period in 2022 when a fifth of travelers said inflation prompted trip terminations.
“This decline in travelers putting off trips suggests that lower inflation and a stabilizing economy encourages more travel, especially among people with financial sensitivities,” said Dan Richards, CEO of The Global Rescue Companies and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce.
Travel desire continues to grow, becoming an increasingly higher priority for individuals since before the pandemic. More than half of travelers surveyed (53%) said travel is a higher priority, reflecting a 71% jump compared to six months ago when less than a third of respondents (31%) said travel was a higher priority today than pre-pandemic. “For many, the prolonged inability to travel ignited a new appreciation for exploring the world, fueling travel urgency and desire to make up for lost time,” Richards said.
The value of travel experiences continues to overshadow material possessions. Nearly eight-out-of-10 travelers (79%) revealed their overwhelming preference for travel experiences over commercial goods and physical assets, reflecting a 13% increase compared to survey results six months ago. “Travelers are trekking in Peru instead of trading in a Toyota for a Tesla. The societal shift toward valuing experiences over things has been gaining momentum for years, and continues to accelerate,” Richards said.
The robust recovery of the travel sector continues. According to the survey, 95% of respondents have already traveled in 2024, a result consistent with the 7% increase in 2024 TSA passenger travel volumes compared to the same period in 2019.
“This ongoing travel surge signals stable traveler confidence in travel safety and a resurgent desire to explore the world. To keep pace, officials at popular and new destinations need to manage the tourism resurgence and growth through responsive staffing, setting visitor limits, promoting off-peak travel, improving infrastructure, educating tourists and involving residents in tourism planning,” Richards said.
Contact
Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.
About the Global Rescue Traveler Sentiment and Safety Survey
Global Rescue, the leading travel risk and crisis response provider, surveyed more than 1,100 current and former members between October 1-20, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
Geopolitical Instability Emerges as Biggest Travel Risk for 2025, Survey Shows
Geopolitical Instability Emerges as Biggest Travel Risk for 2025, Survey Shows
(Lebanon, N.H. – Oct. 15, 2024) Travelers are becoming increasingly concerned about the evolving risks in international travel. Nearly a third of the world’s most experienced travelers (30%) revealed that geopolitical instability is their most significant perceived travel risk, according to the Global Rescue Fall 2024 Traveler Sentiment and Safety Survey. Respondents reported economic instability (12%) and terrorism (11%) as the next most concerning travel risks for 2025.
“From two ongoing wars to political and economic instability in multiple countries, travelers are keenly aware of how conflicts, currency destabilization and inflation can suddenly change the landscape of a destination,” said Dan Richards, CEO of The Global Rescue Companies and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce. “It’s important for travelers to be informed and have contingency plans in place, especially when traveling to regions where risks are elevated.”
The survey revealed that more than half of travelers (51%) would obtain security extraction services when traveling to countries or regions where terrorism, civil unrest, or war is an ongoing threat. Travelers are paying close attention to official U.S. travel advisories. “Travelers are taking their safety more seriously than ever before,” said Harding Bush, former Navy SEAL and security director for Global Rescue. “Security extraction services are no longer viewed as optional for those who travel to high-risk areas. People want to know that they can get out of a dangerous situation quickly if necessary.”
Despite external travel threats like geopolitical instability, the survey identified that nearly half of travelers (45%) identified injury or illness as their biggest concern during international travel, making health risks the leading issue travelers worry about. Health and safety have always been a concern for travelers, but in today’s unpredictable global climate, it has become a top priority.
“Whether it’s falling ill or experiencing an injury abroad, travelers are becoming more aware of the importance of having robust support systems in place,” Richards said. “Having the right resources available—whether that’s safety advisory or medical evacuation—can make all the difference when facing an emergency abroad.”
Individuals are showing an increasing reliance on destination reports and travel advisories. International trip planning is no longer solely about securing restaurant reservations, now preemptive emergency medical and security planning is part of the smart traveler’s preparation,” Richards emphasized. “More travelers are proactively seeking advice and protection, even before departure, ensuring they are ready to respond to unpredicted crises.”
Contact
Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.
About the Global Rescue Traveler Sentiment and Safety Survey
Global Rescue, the leading travel risk and crisis response provider, surveyed current and former members between October 1-5, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
World Tourism and Travel Council Explores How MICE Tourism Transforms Business Travel
World Tourism and Travel Council Explores How MICE Tourism Transforms Business Travel
(Perth, Western Australia – October 9, 2024) Dan Richards, CEO of The Global Rescue Companies, joined an important panel discussion at the 2024 WTTC (World Travel & Tourism Council) World Conference to discuss the transformative role of Meetings, Incentives, Conferences, and Exhibitions (MICE) in tourism and business travel.
Richards highlighted the growing importance of MICE tourism and the need to include travel risk and crisis management preparation to manage, monitor, support and respond to any medical or security threat these events may incur, particularly large-scale business events.
“MICE events represent a significant segment of global business travel,” Richards stated. “These gatherings serve as catalysts for networking, learning, and deal-making while generating substantial economic benefits for host cities by driving business to hotels, restaurants, and local service providers.”
The panel discussion, “The Opportunity in Large Events,” took place Wednesday, October 9th and featured Richards, Christie Travers-Smith, Head of Retail & Travel EMEA Partnerships for Google; Douglas Feagin, President of Ant International; and Bradley Woods, Chair of Business Events Perth.
The session was moderated by Narelda Jacobs, Anchor of Network 10.
MICE tourism also plays a crucial role in corporate strategies. Businesses leverage these events to incentivize employees, reward top distributors, and deepen relationships with key clients. Richards emphasized how these experiences not only build loyalty but also enhance business growth through collaborative opportunities.
The WTTC World Conference is recognized globally as a key platform for leaders across the travel, tourism, and hospitality sectors to address challenges and share innovative solutions. This year’s focus on large-scale events like MICE further underscores the event’s relevance in navigating the future of travel.
Contact Bill McIntyre at bmcintyre@globalrescue.com or 202.560.1195 (phone/text) for more information.
About Global Rescue
Global Rescue is the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
Hurricane Milton Triggers Massive Evacuation; Global Rescue Outlines Five Survival Tips
Hurricane Milton Triggers Massive Evacuation; Global Rescue Outlines Five Survival Tips
(Lebanon, N.H. – October 8, 2024) Hurricane Milton is quickly intensifying spurring Florida’s west coast to brace for a significant evacuation as the storm approaches. The Gulf Coast remains in Hurricane Milton’s path which is now a category 5 storm expected to make landfall in the next 48 hours on Florida’s Gulf Coast. The storm currently has sustained winds in excess of 180 mph and is the second strongest hurricane ever recorded in the Gulf. Tidal surges are expected to exceed 12 feet, more than double the depth of hurricane Helene.
“Weather tracking technology allows people to track hurricanes well in advance of landfall, giving them time to prepare their homes and evacuate” said Dan Richards, CEO of The Global Rescue Companies, the leading provider of medical, security, evacuation and travel risk management services. “Nevertheless, every year there are some who stay put, facing the storm head on, either because they are unwilling or unable to do otherwise.”
The Mayor of Tampa Bay Jane Castor stated that residents who don’t heed the evacuation orders for low lying areas “will die.”
The following five tips will help residents and travelers prepare for a hurricane and post-storm survival:
- Evacuate if you can. If officials issue an evacuation order, don’t ignore it. Follow instructions issued by local officials.
- Know where to get hurricane information. You can receive Wireless Emergency Alerts (WEA) on your mobile phone from the National Weather Service.
- Pack a small “go bag” that is easily carried, such as a small backpack, in case you are forced to leave quickly. Make sure it includes a change of clothes, toiletries, extra medications and important personal documents and identifications. Have cash in small denominations on hand. Be sure to inform friends and family of your plans.
- Know your shelter options. If you do have to evacuate, make sure you know your evacuation routes and your destination. Airports, inland hotels on high ground are good options. If you are sheltering in place, be prepared. Stay away from windows, close the heavy drapes to protect from shattering glass and take refuge in a small interior room, closet or hallway on the second floor.
- Keep your communication devices charged. Power could go out for days, or longer, following a hurricane. It all depends on the local infrastructure. Wherever you are, it’s imperative to have multiple backups for charging your phone, tablets or laptops so you can stay connected to emergency services.
National Oceanic and Atmospheric Administration (NOAA) officials predicted above-normal hurricane activity in the Atlantic basin this year. NOAA’s outlook for the 2024 Atlantic hurricane season, which spans from June 1 to November 30, predicts an 85% chance of an above-normal season, a 10% chance of a near-normal season and a 5% chance of a below-normal season, according to officials.
NOAA is forecasting a range of 17 to 25 total named storms. Of those, up to 13 are forecast to become hurricanes, including up to 7 becoming major hurricanes. A Category 1 hurricane generates tropical winds of 74 miles per hour or more along with torrential rain, thunder and lightning. In a Category 5 hurricane, wind speeds can easily double to devastating gusts of nearly 160 miles per hour.
Storm surge is the leading cause of hurricane-related deaths. As water from the ocean pushes toward the shore from the force of the winds, storm surges can demolish buildings, undermine roads and erode coastlines. “Even if you’re not located directly on the coast, damage from a storm surge can occur more than 100 miles inland. The results can be catastrophic,” Richards said.
Contact Bill McIntyre at bmcintyre@globalrescue.com or 202.560.1195 (phone/text) for more information.
About Global Rescue
Global Rescue is the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
Global Rescue Helping Students, Tourists and Business Travelers Threatened by Iran’s Ballistic Missile Attack on Israel
Global Rescue Helping Students, Tourists and Business Travelers Threatened by Iran’s Ballistic Missile Attack on Israel
(Lebanon, NH – October 1, 2024) Iran launched nearly 200 missiles towards Israel today with at least some striking Israeli territory, according to reports. Iran’s bombardment targeting Israelis threatened the lives of residents, religious pilgrims, business travelers and tourists from the U.S. and other countries.
“We are actively tracking the safety and security of U.S. students, and multi-national tourists and business travelers in Israel and the region. Our security operations teams are working to ensure the safety of our members as needed but the situation is deteriorating rapidly and will likely escalate before stabilizing,” said Harding Bush, former Navy SEAL and director of security operations for Global Rescue.
The attack is the second by Iran this year and comes nearly a year after the Hamas attack on Israel Oct. 7, 2023 when Global Rescue’s security operations teams successfully helped nearly a hundred members to safety.
“We’ve seen a spike in traveler purchases of security services since the attacks last year,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services, and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce.
Global Rescue, the world’s leading medical and security evacuation and travel risk company, is orchestrating operations to bring members and others to safety.
Contact Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 to schedule an interview with Global Rescue CEO Dan Richards.
Dream Destinations Survey: Women Want Landscapes, Men Want Adventure
Dream Destinations Survey: Women Want Landscapes, Men Want Adventure
(Lebanon, N.H. – September 3, 2024) When it comes to choosing ideal travel destinations, 35% of the world’s most experienced travelers prioritize landscape-rich locations followed closely by 31% who seek destinations that offer adventurous activities, according to the Global Rescue Summer 2024 Traveler Sentiment and Safety Survey. But women have distinct preferences compared to men.
Female respondents (37%) list stunning landscapes – like mountains, jungles, savannahs, deserts, surf, reefs, canyons, volcanoes, and glaciers – as the most crucial factor when choosing an international destination to visit. In contrast, an equal percentage of male travelers (37%) prioritize access to adventure activities – such as scuba diving, skiing, mountaineering, trekking, and fishing – as their top consideration.
“Understanding the preferences of travelers is essential for the travel industry, and our survey sheds light on the differing priorities based on gender,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services, and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce.
“While women tend to favor the beautiful landscapes and cultural experiences, men are more inclined to seek out adventure. This insight can help travel providers tailor their offerings to meet the diverse needs of their clientele,” Richards said.
For women, cultural experiences also play a significant role in destination selection, with 15% indicating that language, customs, and local dress are important considerations, reflecting a desire for authentic interactions and deeper connections to the places they visit. Interestingly, only 3% of women cited cuisine, events, natural phenomena, architecture, infrastructure, and shopping as essential factors in their travel decisions.
Men, on the other hand, have a different approach. While 37% prioritize adventure activities, a nearly identical percentage (33%) seek destinations known for their landscapes, like female travelers. Only 10% of male respondents consider cultural diversity as a primary factor in their travel decisions. This suggests that adventure and natural beauty dominate the travel aspirations of men, with less emphasis placed on cultural elements.
When it comes to dream destinations, the survey reveals distinct preferences among genders. Women expressed a strong desire to visit Antarctica, New Zealand, Iceland (noted for its Northern Lights), the Galapagos Islands, Egypt, and Australia. In contrast, men favor destinations such as Australia (specifically for the Great Barrier Reef), New Zealand, Antarctica, Patagonia, Mongolia, and various locations across Africa.
“The survey results highlight the importance of landscapes and adventure in travel choices but it also underscores the evolving dynamics of traveler preferences,” Richards added. “As more women engage in adventure sports and explore remote destinations, we may see a shift in these preferences in the future.”
Contact
Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.
About the Global Rescue Traveler Sentiment and Safety Survey
Global Rescue, the leading travel risk and crisis response provider, surveyed more than 1,100 current and former members between July 9-13, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
Optimism, Caution, and “Bleisure” on the Horizon for Business Travel
Optimism, Caution, and “Bleisure” on the Horizon for Business Travel
For Immediate Release
(Lebanon, N.H. – August 26, 2024) Halfway through 2024, more than half of employees (55%) who travel for work expect their business travel to remain consistent with 2023 levels while more than a quarter (27%) anticipate traveling more for work, according to the Global Rescue Summer 2024 Traveler Sentiment and Safety Survey.
“It’s a promising indicator for the business travel industry, and one reason why travel growth continues,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services, and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce. “In-person meetings are more effective at establishing and maintaining relationships.”
The survey revealed a blend of optimism and caution among individuals regarding their work-related travel plans with most (82%) anticipating the same or more travel for work for the remainder of the year. Nearly a fifth of respondents (18%) expect a decrease in travel, reflecting ongoing concerns over budget constraints and the effectiveness of virtual communication tools.
Most respondents (66%) will travel for work domestically and internationally, while 29% will focus solely on domestic travel and a little more than 5% exclusively on international trips.
The expectations regarding business travel recovery are also varied. While 59% of professionals believe that travel will match or exceed pre-pandemic levels, 26% expect work-related travel to be half or less than half of the number of trips compared to the year before the pandemic.
The survey results highlighted the increasing popularity of “bleisure” travel, where professionals combine business trips with leisure activities. Nearly three out of four respondents (74%) said they add extra days to their business trips for personal or leisure travel.
This growing inclination towards bleisure travel underscores a desire for work-life balance and maximizing travel experiences. “Vacations have evolved from a simple escape from work to a dynamic fusion of leisure and productivity. Today, you can effortlessly manage emails while soaking up the sun on a beach in the Bahamas, take a moment during a video call to savor a gelato in Rome, or finish your workday in Oslo and have plenty of time to witness the stunning northern lights illuminating the Arctic sky,” Richards said.
The shift toward remote and hybrid work models continues to influence travel behavior. Among respondents, nearly half (47%) identify as hybrid workers, balancing time between remote and in-office work.
“With the potential for increased work-related travel and a growing emphasis on bleisure experiences, business leaders must stay attuned to employees’ evolving needs, especially when updating their duty of care provisions,” Richards said.
Contact
Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.
About the Global Rescue Traveler Sentiment and Safety Survey
Global Rescue, the leading travel risk and crisis response provider, surveyed more than 1,100 current and former members between July 9-13, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
Travel Trends for 2024: YOLO, Money and Time Means More Travel
Travel Trends for 2024: YOLO, Money and Time Means More Travel
For Immediate Release:
(Lebanon, N.H., August 19, 2024) – The travel boom shows no signs of slowing if travelers’ current and planned behavior holds, according to new research. The motivations driving the ongoing surge in travel are the adoption of a YOLO (You Only Live Once) appreciation for life (43%) and travelers reporting having more money and time (31%) available to dedicate to their travel plans, according to the Summer 2024 Global Rescue Traveler Sentiment and Safety Survey.
“The combination of individuals with more time, disposable income and a carpe diem attitude is sustaining travel industry growth,” said Dan Richards, CEO of The Global Rescue Companies and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce.
Eight out of ten of the world’s most experienced travelers (81%) indicate they are either planning more trips (43%) or maintaining the same number of trips (38%) this year compared to their previous travel habits, according to the survey.
In 2024, a third of travelers (34%) are planning, or taking, longer trips, seeking to maximize their experiences away from home. As wanderlust grows, nearly half (49%) of respondents are eager to explore new destinations, while 44% are inclined to venture into more remote locales. Notably, 27% are even pursuing riskier destinations, reflecting a shift to bolder travel experiences.
Despite ongoing global challenges, including the war in Ukraine and violent conflict between Israel and Hamas, travelers appear undeterred. “Travelers are shrugging off concerns about international travel risks in favor of focusing on the benefits of exploration and adventure.”
Civil unrest and terrorism are no longer the leading concerns on the minds of travelers about their future travel. According to the survey, having an injury or illness (51%) is the foremost concern among travelers, followed by civil unrest and terrorism (15%), losing a passport, credit cards or wallet/purse (10%), trip cancellation (9%), natural disasters (6%) and being robbed (4%).
Contact
Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.
About the Global Rescue Traveler Sentiment and Safety Survey
Global Rescue, the leading travel risk and crisis response provider, surveyed more than 1,100 current and former members between July 9-13, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
What Makes a Good International Travel Companion? New Insights Reveal Key Traits
What Makes a Good International Travel Companion? New Insights Reveal Key Traits
For Immediate Release:
(Lebanon, N.H. – August 13, 2024) The world’s most experienced travelers revealed the most critical factor in selecting a travel partner is having a compatible travel style, according to the Summer 2024 Global Rescue Traveler Sentiment and Safety Survey.
“More than half of survey respondents (51%) said a like-minded traveling companion is more important than other characteristics like flexibility, money management or open-mindedness,” said Dan Richards, CEO of The Global Rescue Companies and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce.
A compatible travel style aligns preferences regarding itinerary planning, pace, and activities. “Some travelers thrive on spontaneous adventures, while others prefer structured plans. Open discussions about travel preferences are crucial for ensuring a harmonious journey,” Richards said.
Survey respondents (16%) listed flexibility as the second most important characteristic, highlighting the ability to adapt to changes—such as unexpected weather conditions or transportation delays. A sense of humor (9%), good communication (8%) and open-mindedness (8%) were identified as the next most vital traits for a great travel companion.
Conversely, survey respondents (32%) identified the most alarming characteristic to avoid when selecting a travel companion was an individual with a negative attitude who frequently complains or exhibits pessimism. Recklessness (20%) and unreliability (19%) were listed as the next most undesirable qualities in a travel buddy.
The survey found that men and women largely agreed on the characteristics of an ideal travel companion, but they differ in their views regarding alarming traits. Women identified a negative attitude as their top concern (33%), followed by recklessness (24%) and unreliability (14%). In contrast, men also ranked a negative attitude first (32%) but prioritized unreliability (20%) and recklessness (17%) differently.
Choosing the right travel companion can significantly enhance a journey, making it enjoyable and memorable. Traveling is a significant opportunity for personal growth and connection. “By prioritizing compatible travel styles, flexibility, open-mindedness, good communication, and a sense of humor, travelers can foster enjoyable adventures. At the same time, awareness of negative traits like a poor attitude, unreliability, and recklessness can help ensure a positive travel experience,” Richards said.
Contact
Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.
About the Global Rescue Traveler Sentiment and Safety Survey
Global Rescue, the leading travel risk and crisis response provider, surveyed more than 1,100 current and former members between July 9-13, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
Women Prioritize Travel at Nearly Twice the Rate as Men
Women Prioritize Travel at Nearly Twice the Rate as Men
For Immediate Release:
(Lebanon, N.H. – August 2, 2024) A survey of the world’s most experienced travelers revealed that women value travel experiences over material possessions at nearly twice the rate as men. Three out of four women (77%) surveyed indicated that travel experiences hold greater importance than acquiring material goods, a 40% higher rate than 55% of men who feel the same way.
“While women and men both cherish travel, women are more likely to embrace the YOLO mindset, prioritizing experiences that enrich their lives over tangible possessions,” said Dan Richards, CEO of The Global Rescue Companies and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce.
The gender distinction is consistent with increased travel marketing to women.
“Studies suggest that women may prioritize work-life balance more than men. Additionally, Nielsen projects that women will control 75% of all household discretionary spending by 2028 which is leading to a higher prioritization of travel experiences,” said Stephanie Diamond, VP of Human Capital Management for Global Rescue.
Men and women have distinct preferences when choosing a travel destination, according to the survey.
More than a third of women (37%) prioritize landscapes when choosing a travel locale including, mountains, jungles, savannahs, deserts, canyons, volcanoes or glaciers. Men (37%) revealed that access to adventure activities like scuba diving, skiing, mountaineering, trekking, fishing and safari is most important.
More than half of men (53%) have used a satellite phone or messaging device during a trip, of those nearly have used the device for emergency, urgent or important communications. Women (32%) were much less likely than men to use a SATCOM device during travel, but they were 21% more likely to use the device for emergency, urgent or important communications.
The genders are aligned on what characteristics are most important in a travel companion. Men and women report that “a compatible travel style” is the most important positive characteristic to have and “a negative attitude” is the most alarming.
The survey findings illustrate a steady shift towards valuing experiences and adventures to seize opportunities for exploration and personal growth. “Travelers are increasingly focused on making memories rather than accumulating things, reinforcing the attitude that life is best measured by the adventures we undertake and the connections we create along the way,” Richards said.
Contact
Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.
About the Global Rescue Traveler Sentiment and Safety Survey
Global Rescue, the leading travel risk and crisis response provider, surveyed more than 1,100 current and former members between July 9-13, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
Outsmart Pickpockets: Prevent Theft and Scams While Exploring the World
Outsmart Pickpockets: Prevent Theft and Scams While Exploring the World
(Lebanon, N.H. – July 16, 2024) Tourists are easy targets for scammers, pickpockets and thieves. However, the latest survey of the world’s most experienced travelers revealed expert tips to protect your money, credit cards, and passport when traveling internationally. Most travelers reported splitting their valuables was one of the leading methods to prevent losing everything at once due to loss or theft, according to the Summer 2024 Global Rescue Traveler Sentiment and Safety Survey.
“Separating and securing your valuables ensures that if a thief nabs a shoulder bag or a pickpocket steals your wallet you still have access to some of your money, credit cards and duplicates of other important documents,” said Harding Bush, associate director of Security Operations at Global Rescue, the world’s leading provider of medical, security, evacuation and travel risk management services.
The survey revealed some distinctions between how male and female travelers protect their valuables. While 26% of male travelers said splitting their valuables to prevent losing everything was their top choice, slightly more female respondents (30%) used the same method – but it was not their leading option.
Women responding to the survey favored different protection methods compared to men. Nearly a third (31%) of female travelers chose a crossbody purse or bag as their number one method to protect valuables from loss or theft. Only 5% of men identified a crossbody bag as their preferred anti-theft method.
A fifth of male respondents (22%) revealed that using zippered pockets was their runner-up way to keep valuables safe during travel. “Travelers wearing clothing with zippered pockets or pockets on the inside, like a vest or a sport coat, make it difficult to snatch a wallet,” Bush said.
Strikingly, more than twice the percentage of men surveyed said they don’t use any method to protect their valuables compared to their female counterparts. One out of four male survey respondents (25%) don’t have a method to preserve their valuables compared to less than 10% of women who do.
Other methods used by the world’s most experienced travelers include money belts (10%), travel wallets (5%), fanny packs or waist packs (3%), backpack locks (2%), undercover leg or wrist wallets (1%) and dummy wallets (<1%). No one opted for shoes with hidden compartments.
About the Global Rescue Traveler Sentiment and Safety Survey
Global Rescue, the leading travel risk and crisis response provider, surveyed more than 1,100 of its current and former members between July 9-13, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
Summer Olympics: Excitement, Anxiety and Avoidance
Summer Olympics: Excitement, Anxiety and Avoidance
(Lebanon, N.H. – July 1, 2024) Millions of international visitors are expected to travel to Paris to experience the 2024 Summer Olympics, running from July 26 to August 11. But many experienced travelers are opting out to sidestep the masses, bypass potential civil unrest, or simply explore new destinations.
“Nearly nine-out-of-10 travelers surveyed are avoiding Paris altogether in 2024 due to a combination of traveler safety concerns due to the possibility of protests and civil unrest, a desire to avoid the crowds expected at the summer Olympic Games host city, or simply a preference to travel elsewhere,” according to Dan Richards, CEO of The Global Rescue Companies and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce.
But among the world’s most experienced travelers making the trip to France to join the quadrennial international sports competition spectacle revealed they expect massive traffic issues, dread encountering bedbugs, and worry over the prospects of petty crime, labor strikes and terrorism.
“Civil unrest and terrorism have surpassed injury or illness as the biggest fear about international travel for the first time in years. It is understandably contributing to traveler preferences for safer destinations,” Richards said.
Criminals will take advantage of the influx of tourists during the Olympics to engage in fraudulent activities such as fake ticket sales, pickpocketing, or identity theft. “Blending in will be difficult for Olympic spectators from other countries, but they can tone down the typical tourist look and reduce the risk of scam artists targeting them for fraudulent schemes or petty crimes,” said Harding Bush, a former Navy SEAL and associate director for security operations at Global Rescue.
Travelers attending the Olympics will likely experience additional potential challenges due to labor strikes, bedbugs, and getting to and from event venues, hotels and restaurants.
Protests, demonstrations, or worker walk-outs can disrupt transportation services and public safety. Bedbug infestations occur in places where there is a high turnover of people and frequent travel, such as hotels and accommodations popular with tourists. Travelers can take precautions, like inspecting bedding and surrounding areas, to reduce the risk of encountering parasitic insects.
The famous Paris metro and bus systems are expected to face challenges during peaks in demand as fans enter and leave stadiums. Driving around Paris will be dicey due to planned road closures, especially near famous landmarks. Authorized taxis are available, but an increase in fakes with drivers looking to take advantage of travelers has been reported.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
First Named Storm of the Season Makes Landfall; Global Rescue Outlines Five Survival Tips
First Named Storm of the Season Makes Landfall; Global Rescue Outlines Five Survival Tips
(Lebanon, N.H. – June 20, 2024) The first named storm of the 2024 season — Alberto — landed in the southeastern Gulf of Mexico in what experts predict will be a record number of hurricanes.
“Weather tracking technology allows people to track hurricanes well in advance of landfall, giving them ample time to prepare their homes and evacuate, if needed,” said Dan Richards, CEO of The Global Rescue Companies, the leading provider of medical, security, evacuation and travel risk management services. “Nevertheless, every year there’s are some who stay put because they are unwilling or unable to do otherwise.”
Global Rescue outlines five hurricane survival tips as National Oceanic and Atmospheric Administration (NOAA) officials predict above-normal hurricane activity in the Atlantic basin this year.
NOAA’s outlook for the 2024 Atlantic hurricane season, which spans from June 1 to November 30, predicts a range of 17 to 25 total named storms.
The following five tips will help residents and travelers prepare for a hurricane and post-storm survival:
- Evacuate if you can. If officials issue an evacuation order, don’t ignore it. Follow instructions issued by local officials.
- Know where to get hurricane information. You can receive Wireless Emergency Alerts (WEA) on your mobile phone from the National Weather Service.
- Pack a small “go bag” that is easily carried, such as a small backpack, in case you are forced to leave quickly. Make sure it includes a change of clothes, toiletries, extra medications and important personal documents and identifications. Have cash in small denominations on hand. Be sure to inform friends and family of your plans.
- Know your shelter options. If you do have to evacuate, make sure you know your evacuation routes and your destination. Airports, inland hotels on high ground are good options. If you are sheltering in place, be prepared. Stay away from windows, close the heavy drapes to protect from shattering glass and take refuge in a small interior room, closet or hallway.
- Keep your devices charged. Power could go out for days, or longer, following a hurricane. It all depends on the local infrastructure. Wherever you are, it’s imperative to have multiple backups for charging your phone, tablets or laptops so you can stay connected to emergency services.
Storm surge is the leading cause of hurricane-related deaths. As water from the ocean pushes toward the shore from the force of the winds, storm surges can demolish buildings, undermine roads and erode coastlines. “Even if you’re not located directly on the coast, damage from a storm surge can occur more than 100 miles inland. The results can be catastrophic,” Richards said.
Contact Bill McIntyre at bmcintyre@globalrescue.com or 202.560.1195 (phone/text) for more information.
About Global Rescue
Global Rescue is the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
Record Hurricanes Predicted; Five Survival Tips
Record Hurricanes Predicted; Five Survival Tips
(Lebanon, N.H. – May 24, 2024) Global Rescue, the leading provider of travel risk management services, outlines five hurricane survival tips as National Oceanic and Atmospheric Administration (NOAA) officials predict above-normal hurricane activity in the Atlantic basin this year. NOAA’s outlook for the 2024 Atlantic hurricane season, which spans from June 1 to November 30, predicts an 85% chance of an above-normal season, a 10% chance of a near-normal season and a 5% chance of a below-normal season, according to officials.
NOAA is forecasting a range of 17 to 25 total named storms. Of those, up to 13 are forecast to become hurricanes, including up to 7 becoming major hurricanes. A Category 1 hurricane generates tropical winds of 74 miles per hour or more along with torrential rain, thunder and lightning. In a Category 5 hurricane, wind speeds can easily double to devastating gusts of nearly 160 miles per hour.
“Weather tracking technology allows people to track hurricanes well in advance of landfall, giving them ample time to prepare their homes and evacuate, if needed,” said Dan Richards, CEO of The Global Rescue Companies, the leading provider of medical, security, evacuation and travel risk management services. “Nevertheless, every year there’s are some who stay put because they are unwilling or unable to do otherwise.”
The following five tips will help residents and travelers prepare for a hurricane and post-storm survival:
- Evacuate if you can. If officials issue an evacuation order, don’t ignore it. Follow instructions issued by local officials.
- Know where to get hurricane information. You can receive Wireless Emergency Alerts (WEA) on your mobile phone from the National Weather Service.
- Pack a small “go bag” that is easily carried, such as a small backpack, in case you are forced to leave quickly. Make sure it includes a change of clothes, toiletries, extra medications and important personal documents and identifications. Have cash in small denominations on hand. Be sure to inform friends and family of your plans.
- Know your shelter options. If you do have to evacuate, make sure you know your evacuation routes and your destination. Airports, inland hotels on high ground are good options. If you are sheltering in place, be prepared. Stay away from windows, close the heavy drapes to protect from shattering glass and take refuge in a small interior room, closet or hallway.
- Keep your devices charged. Power could go out for days, or longer, following a hurricane. It all depends on the local infrastructure. Wherever you are, it’s imperative to have multiple backups for charging your phone, tablets or laptops so you can stay connected to emergency services.
“Severe weather and emergencies can happen at any moment, which is why individuals and communities need to be prepared today,” said FEMA Deputy Administrator Erik A. Hooks. “Already, we are seeing storms move across the country that can bring additional hazards like tornadoes, flooding and hail.”
Storm surge is the leading cause of hurricane-related deaths. As water from the ocean pushes toward the shore from the force of the winds, storm surges can demolish buildings, undermine roads and erode coastlines. “Even if you’re not located directly on the coast, damage from a storm surge can occur more than 100 miles inland. The results can be catastrophic,” Richards said.
Contact Bill McIntyre at bmcintyre@globalrescue.com or 202.560.1195 (phone/text) for more information.
About Global Rescue
Global Rescue is the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
Travel Surge Includes Boost in Security Protections
Travel Surge Includes Boost in Security Protections
Lebanon, NH – May 20, 2024 – Travelers are beefing up their trip safety with security advisory and extraction protection in 2024, according to the Global Rescue Spring 2024 Traveler Sentiment and Safety Survey. Nearly two-thirds (63%) of the world’s most experienced travelers reported they would obtain security extraction protection services if the U.S. State Department travel advisory assigned to the country they plan to visit was Level 1, exercise normal precautions, or Level 2, exercise increased caution.
“Travelers are saying the war in Ukraine, the Hamas attacks on Israel or other violent conflicts make it more likely they will add security extraction and advisory protection to their travel protection packages,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services, and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce.
Specifically, nearly a third of respondents (31%) would obtain additional security travel protection services if they were in a region prone to terrorism, civil unrest or in a country adjacent to a war zone, while another quarter (27%) would obtain additional security travel protection services for any international travel regardless of the threat of terrorism, civil unrest or war zone.
“We’re experiencing double-digit growth in membership sales for both medical evacuation and security protection services. As travel booms, we’re seeing an understandable increase in traveler safety concern worldwide,” Richards said.
The survey revealed that nearly nine-out-of-10 travelers surveyed are avoiding Paris altogether in 2024 due to a combination of safety concerns related to possible protests, civil unrest, a desire to avoid the crowds expected at the summer Olympic Games host city, or simply a preference to travel beyond traditional destinations.
Contact Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.
About the Global Rescue Traveler Sentiment and Safety Survey
Global Rescue, the leading travel risk and crisis response provider, surveyed more than 2,000 of its current and former members between April 16-20, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
Global Rescue App a Finalist for the Business Travel Awards Europe
Global Rescue App a Finalist for the Business Travel Awards Europe
(Lebanon, N.H. – May 14, 2024) The Global Rescue Intelligence Delivery system (GRID) that places critical travel risk management, intelligence and operations resources in the hands of leisure and business travelers was selected by the Business Travel News Group as a Technology Innovation – Traveler Experience finalist for the 2024 Business Travel Awards Europe.
The GRID system distributes targeted notifications, alerts and serves as the communications hub for ongoing operations to individuals who could be impacted by events including civil unrest, disease-related developments, safety issues, transportation disruptions, communications blackouts, and natural disasters such as floods, hurricanes, earthquakes and volcanic activity.
“It is the world’s only integrated medical and security mobile app for travel risk, asset tracking, intelligence delivery and crisis response management. Last year more than a million targeted event alerts were distributed to individuals who were impacted by more than 10,000 global events reported,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services.
As leisure and business travel increase globally, so do the challenges of travel disruptions from extreme weather, transportation delays as well as threats of international violent conflicts, terrorism and civil unrest. Most travelers lack immediate access to travel intelligence information, communication or operations capabilities that may be lifesaving in the event of a medical or security emergency.
“Global Rescue’s GRID changes that. In an emergency, the GRID app puts its users in immediate contact with the medical teams and military special operations veterans who staff Global Rescue’s Global Operations Centers,” said Harding Bush, associate director for Global Rescue security operations.
The GRID system is comprised of two modules to reduce traveler risk. The Individual Traveler Mobile App and the Desktop Administrator Control Center that work together to help individuals, organizations, companies and academic institutions protect, track and communicate with remote travelers, employees and students.
Travelers using the GRID Individual Traveler Mobile App can research medical and security risks by destination, obtain automatic Destination Reports, receive active security alerts including analysis and advice, connect for GPS “check-ins” with real-time location tracking, and stay in touch with in-app communications both internally and with Global Rescue.
Administrators managing the GRID Desktop Administrator Control Center receive comprehensive situational awareness of global risks 24/7/365, monitor real-time global threats and analysis with Event Alerts, audit a dynamic global risk map to identify regions of increased risk, manage communications using the in-app messaging that allows direct contact with individual or group GRID Mobile App users.
Winners will be announced at the Business Travel Awards Europe on Tuesday, 24 September in London.
Contact Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
About The Business Travel News Group
The BTN Group’s Business Travel Awards Europe 2024 showcases industry leadership, partnership and innovation. The BTN Group (Business Travel News, Business Travel News Europe, Travel Procurement, and The Beat) is the leading global source of business travel and meeting information, news, data, analysis and research serving the $1.4 trillion business travel industry. BTN Europe is the leading source of information, news, features, data, and research for corporate travel managers and travel management professionals. For more information, visit BTN Group.
Future of Travel: Bolder Adventures with a Bigger Safety Net
Future of Travel: Bolder Adventures with a Bigger Safety Net
(Lebanon, N.H. – May 13, 2024) – The future of travel may include more journeys for longer durations to increasingly remote destinations as travelers’ confidence in their connectedness and ability to be rescued increases with the widespread use of satellite communications devices, according to the world’s most experienced travelers responding to the Global Rescue Spring 2024 survey.
Eight out of 10 respondents (82%) would feel safer with a smartphone enabled with satellite connection abilities, according to the survey results.
“Nearly half (49%) said they like knowing they can always call for help if needed while more than a third (37%) reported that having satellite communications capabilities if cell coverage is unavailable gives their family, friends or colleagues peace of mind,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services, and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce.
One out of 10 (12%) said they had lost cell coverage before during travel, and it concerned them that they were unable to communicate with others, especially in an emergency.
Most travelers (81%) have already reported they are planning three or more trips in 2024, with 40% of respondents committing to three or more international trips. Nearly a quarter (23%) of respondents said that since the pandemic ended, they are planning to stay longer on at least one of their international trips in 2024. A nearly equal percentage (22%) of respondents said they plan more adventurous, immersive trips in 2024.
“Add to those survey results the race among wireless service companies and smartphone manufacturers to provide satellite communications capabilities for users, and travelers have a bigger safety net to travel more boldly in the future,” Richards said.
The traveler frontier is expanding. Off-the-grid adventures could include risking a venomous bite while exploring Brazil’s Snake Island, exploring remote south pacific islands like Vanuatu, or braving the deadly heat in Ethiopia’s Danakil Desert. These locations will likely become more popular as travelers’ confidence in their ability to call for help increases. While 80% of respondents don’t want to travel to space, a full 20% do.
“People were born to travel, explore new places, and take part in transformative experiences,” Richards said. “Improved safety and security protections make traveling boldly more accessible.”
Contact Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.
About the Global Rescue Traveler Sentiment and Safety Survey
Global Rescue, the leading travel risk and crisis response provider, surveyed more than 2,000 of its current and former members between April 16-20, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
Experienced Travelers Reveal International Laws Accidentally Broken
Experienced Travelers Reveal International Laws Accidentally Broken
Lebanon, NH – May 6, 2024 – Hundreds of the world’s most experienced travelers have been warned, fined, detained or arrested during international travel for rules they were unaware existed. Seven percent of travelers responding to the Global Rescue Spring 2024 Traveler Sentiment and Safety Survey reported receiving a warning, a ticket or worse for breaking a rule or law in another country that they didn’t realize was prohibited. Infractions included drinking in public, speeding, illegal turns, parking violations, not wearing a seatbelt, and skiing off-piste.
A few respondents reported stiff fines or detainment by law enforcement for littering in Bangkok, taking a picture of a police station in Morocco, jay walking in Krakow, vaping in Singapore and being naked on a Brazilian beach.
“It is critical to have some knowledge of your destination’s laws before traveling,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce.
Travelers’ increasing appetite for less popular, more remote destinations has many benefits: authentic experiences, reduced crowds and more adventure, to name a few. But it also has some downsides, including a higher probability of accidentally violating lesser-known laws and customs.
Many travelers are going to Italy and Greece, destinations ranked among the most frequently mentioned international destinations travelers are planning to visit in 2024. “Whether it’s a new locality or a reliable region within those countries, tourists should know that visiting historic sites in Italy, Greece or Vatican City comes with rules that may seem odd but are nevertheless enforced,” Richards said.
For example, it is prohibited to wade or dive in Rome’s Trevi Fountain, feed the birds in Piazza San Marco in Venice or take photos inside the Vatican’s Sistine Chapel. Officials in Greece banned high-heeled shoes at the Acropolis to protect it and other antiquities from wear and tear.
Unusual rules, however, are not limited to historic sites and landmarks. Tourists traveling to Thailand and touring in a rental car, zipping through city streets on a scooter, taking a scenic ride on a bike or exploring with the public transportation system should keep their shirts on at all times. It is illegal to drive without one.
You can take your shirt off when driving along Germany’s Autobahn, relishing sections with no speed limits. But there are other restrictions for this European freeway. Pulling over onto the shoulder, stopping, parking, backing up and making U-turns on the freeway is completely prohibited. Running out of gas on the Autobahn is considered a preventable circumstance and not an excusable reason to stop on the roadway, unlike experiencing a breakdown and pulling onto the shoulder.
Knowing the local laws of your destination is critical before traveling. The U.S. Department of State’s travel information web page for overseas travel advice explains how travelers are subject to local laws while abroad. “You are bound by those laws. Ignorance is not an excuse,” Richards said.
Contact Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.
About the Global Rescue Traveler Sentiment and Safety Survey
Global Rescue, the leading travel risk and crisis response provider, surveyed more than 2,000 of its current and former members between April 16-20, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
Hybrid and Remote Work Increases Travel
Hybrid and Remote Work Increases Travel
(Lebanon, N.H. – April 29, 2024) Hybrid and remote work models are motivating more travel, according to a survey of the world’s most experienced travelers. More than half (59%) of respondents revealed that a remote or hybrid workplace model encourages them, their friends and family to travel more, according to the 2024 Spring Global Rescue Traveler Sentiment and Safety Survey.
“It’s a boon for the travel industry, and one reason why travel growth continues to surpass pre-pandemic levels,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services, and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce.
Nearly a third (30%) of survey respondents reported they travel for work. Of those, seven out of 10 (71%) are working remotely – either part- or full-time. A new, key finding is that since January 2024, business travelers’ expectations of work-related travel exceeding pre-pandemic levels have doubled, based on a comparison of results between the January and April surveys. In January, only 11% of surveyed individuals who travel for work predicted business travel to exceed pre-pandemic levels. Today, that percentage has nearly doubled to 21%.
The increase may be attributed to a nascent trend reported by the Oxford Economics survey revealing that employers are encouraging remote and hybrid workers to travel, largely for business-related reasons but also to satisfy employee travel desires.
“Call it FOMO Travel or YOLO Travel, individuals productively working remotely, part- or full-time, are renewing meaningful business and personal connections here and abroad. It’s fostering soul-enriching journeys,” Richards said. “Vacations used to be all about a complete escape from work, but now you can check emails from a hammock in the Maldives, take a break from a video conference to surf the incoming tide in Rincon, or finish the workday in Sweden and have plenty of time to view the Northern Lights,” Richards said.
Contact Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.
About the Global Rescue Traveler Sentiment and Safety Survey
Global Rescue, the leading travel risk and crisis response provider, surveyed more than 2,000 of its current and former members between April 16-20, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
Travel Is a Higher Priority Today Compared to Pre-Pandemic
Travel Is a Higher Priority Today Compared to Pre-Pandemic
(Lebanon, N.H. – April 22, 2024) Travelers are prioritizing leisure trips more than ever, and the overwhelming majority of them consider travel experiences to be more important than material possessions, according to a survey of the world’s most experienced travelers.
“People are changing their spending habits, taking advantage of remote work models, and beefing up their security precautions in an effort to find ways to travel more often, and for longer durations,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services, and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce.
More than a third of travelers (39%) responding to the 2024 Spring Global Rescue Traveler Sentiment and Safety Survey said travel is a higher priority today than it was pre-pandemic. Three-out-of-four respondents (75%) said travel experiences are more important than material possessions.
More than 70% of respondents said they are decreasing discretionary spending to enable more travel. Respondents are delaying purchases of things like an additional car, a second home, tickets for sporting events, concerts or shows, jewelry, and expensive restaurants. Some are holding off on starting a family or getting a pet to save for travel, according to the survey results.
“New car sales have dipped, second home ownership has plummeted, jewelry purchases are down and travel continues to increase beyond pre-pandemic levels. People are trading off material possessions for passport entry stamps and the memories that come with traveling boldly,” Richards said.
More than half of traveling respondents (51%) plan on more trips in 2024, 38% plan longer trips and an equal percentage (38%) plan to spend more money compared to pre-pandemic behavior, according to survey results.
Travelers expect the travel surge to continue. Nearly half (48%) of respondents believe travel will continue to grow at higher levels. More than a third (35%) said travel growth will level off but remain above pre-pandemic levels. Only a fifth (20%) predicted travel would level off and then dip below pre-pandemic levels.
Contact Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.
About the Global Rescue Traveler Sentiment and Safety Survey
Global Rescue, the leading travel risk and crisis response provider, surveyed more than 1,900 of its current and former members between April 16-20, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
Global Rescue Deploys Medical and Rescue Experts to Nepal
Global Rescue Deploys Medical and Rescue Experts to Nepal
(Lebanon, N.H. – April 11, 2024) – Global Rescue, the world’s leading provider of medical, security, evacuation and travel risk management services, has deployed a team of specialists to Nepal to perform rescue operations during the Mount Everest 2024 spring climbing season where a record number of rescues are expected.
Record-breaking crowds are expected to converge on the Himalayan region. “About 600 climber permits have been issued for Mount Everest, a 30% increase over last year’s record of 463 permits distributed,” said Dan Stretch, a Global Rescue operations manager coordinating rescue activities for Nepal during the Mount Everest climbing season. Stretch has performed more than 500 evacuations and crisis response operations in the Himalayas.
Adding to the potentially crowded conditions on Mount Everest will be an additional 100 mountaineers attempting to summit from the Tibetan side. “For the first time in several years, Chinese authorities have opened up the Tibet side to 100 climbers. When you consider that each climber generally comes with support personnel and climbing sherpas there will likely be close to 2,000 people climbing Mount Everest this season,” Stretch said.
Crowded conditions can lead to an increase in rescue operations. “Overcrowding at high altitudes means more mountaineers exposed for prolonged periods in the death zone, and that increases the likelihood of climbers experiencing altitude sickness, frostbite and exhaustion,” Stretch said.
“During the two-month 2024 Mount Everest spring climbing season, there will usually be several rescue operations performed each day, keeping the deployment team busy from before dawn until nearly midnight. The busiest time is the two-week Mount Everest summit window when the medical and rescue operations team performs up to 25 rescues a day,” Stretch said.
Recovering climbers and trekkers is much more than a high-altitude mountain chopper rescue. Performing a rescue includes helicopter and ambulance transports, hospital admissions and looking after individuals admitted to a hospital for care. “The Global Rescue deployment team members are located in multiple areas to support individuals throughout their rescue, transport, recovery and safe return home,” Stretch said.
Airborne helicopter rescues will be a challenge this year, according to Stretch. “Due to several crashes in the past few years, the Nepalese civil aviation authorities are limiting pilots’ daily flying hours. It’s an important factor. Climbers should train and prepare to rely on themselves in the event helicopter rescues are limited,” Stretch advised.
Contact Bill McIntyre at bmcintyre@globalrescue.com or 202.560.1195 (phone/text) for more information.
About Global Rescue
Global Rescue is the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
GRID 2.0 Travel Intelligence App Wins Fast Company’s Most Innovative Award
GRID 2.0 Travel Intelligence App Wins Fast Company’s Most Innovative Award
(Lebanon, N.H. – March 19, 2024) The Global Rescue Intelligence Delivery system (GRID 2.0) that places critical travel intelligence in the hands of leisure and business travelers was named to Fast Company’s prestigious list of the World’s Most Innovative Companies of 2024.
“Our list of the Most Innovative Companies is both a comprehensive look at the innovation economy and a snapshot of the business trends that defined the year,” said Fast Company editor-in-chief Brendan Vaughan.
The GRID 2.0 system distributes targeted notifications and alerts to individuals who could be impacted by events including civil unrest, disease-related developments, safety issues, transportation disruptions, communications blackouts, and natural disasters such as floods, hurricanes, earthquakes and volcanic activity.
“It is the world’s only integrated medical and security mobile app for travel risk, asset tracking, intelligence delivery and crisis response management. Last year more than a million targeted event alerts were distributed to individuals who could be affected by more than 10,000 global events reported,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services.
As leisure and business travel increase globally, so do the challenges to balance safety in the face of travel disruptions from extreme weather, flooding threats and transportation delays as well as threats of international violent conflicts, terrorism and civil unrest. Most travelers lack immediate access to travel intelligence information or communication capabilities that may be lifesaving in the event of a medical or security emergency.
“Global Rescue’s GRID 2.0 changes that. In an emergency, the GRID 2.0 app puts its users in immediate contact with the medical teams and military special operations veterans who staff Global Rescue’s Global Operations Centers,” said Harding Bush, associate director for Global Rescue security operations.
The GRID 2.0 system is comprised of two parts to reduce traveler risk. The Individual Traveler Mobile App and the Desktop Administrator Control Center work together to help individuals, organizations, companies and universities protect, track and communicate with remote travelers, employees and students.
Travelers using the GRID 2.0 Individual Traveler Mobile App can research medical and security risks by destination, obtain automatic Destination Reports, receive active security alerts including analysis and advice, connect for GPS “check-ins” with real-time location tracking, and stay in touch with in-app communications both internally and with Global Rescue.
Administrators managing the GRID 2.0 Desktop Administrator Control Center receive comprehensive situational awareness of global risks 24/7/365, monitor real-time global threats and analysis with Event Alerts, audit a dynamic global risk map to identify regions of increased risk, manage communications using the in-app messaging that allows direct contact with individual or group GRID 2.0 Mobile App users.
Contact Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
About Fast Company
Fast Company is the only media brand fully dedicated to the vital intersection of business, innovation, and design, engaging the most influential leaders, companies, and thinkers on the future of business. Headquartered in New York City, Fast Company is published by Mansueto Ventures LLC, along with our sister publication Inc., and can be found online at www.fastcompany.com.
Overpacking, Flying With Connections, Ambitious Itineraries Top Travelers’ List of Biggest Mistakes
Overpacking, Flying With Connections, Ambitious Itineraries Top Travelers’ List of Biggest Mistakes
(Lebanon, N.H. – February 26, 2024) Overpacking is by far the biggest traveler mistake, according to the world’s most experienced travelers responding to the 2024 Winter Global Rescue Traveler Sentiment and Safety Survey. More than a third of respondents (35%) said overpacking was their biggest travel mistake.
Harding Bush, associate director of operations at Global Rescue, advises travelers to “pack light, and buy what you need there.” While overpacking continues to be a persistent traveler mistake, the improvement has been substantial since February 2020, immediately before the pandemic when three-out-of-four survey respondents (75%) said overpacking was the biggest mistake travelers make.
Ambitious itineraries and failing to schedule free time during trips are frequent mistakes among travelers. In 2020, before the pandemic, 40% of respondents admitted creating ambitious itineraries that did not include free time landed in second place on the list of biggest traveler mistakes. Last year, the percentage decreased and only 28% of respondents said their itineraries were too ambitious and they did not plan or schedule free time. In 2024, significant improvement continues. According to the survey results, only 9% said having an overly ambitious itinerary was their biggest mistake, placing third on the list of top 10 traveler mistakes.
Bush advises travelers to plan a trip that aligns with your travel style and interests, making sure to prioritize what is important to you. “You don’t need to do what others say to do. But you must accept that you won’t see everything and that is okay,” he said.
While overpacking and ambitious travel itineraries remain among the top mistakes travelers make, the percentage of people making those errors is dropping meaningfully. But other mistakes abound, some familiar and a few new ones.
Today, the second most reported traveler mistake was flying with connections instead of nonstop, an error that had not made the list in any past survey. Twelve percent of survey respondents said air travel that required stopovers or layovers was an error to avoid in the future. Despite the inconvenience of airline travel staff shortages, most survey respondents (66%) did not cancel any trips in 2023 and more than a third (38%) did not postpone any travel plans.
Before the pandemic, more than a third of travelers (38%) reported that forgetting to obtain medical or security travel protection was their biggest mistake, ranking third in the top 10 most common mistakes made by travelers. In 2024, the percentage of travelers who said they forgot to get medical or security travel protection plummeted to 1%, placing tenth on the list.
Forgetting an international plug adapter, leaving prescription medicine behind, failing to change phone data plan, and drinking or using unsafe water have each remained on the top 10 list of biggest traveler mistakes since before the pandemic, all garnering low, single-digit responses.
About the Global Rescue Traveler Sentiment and Safety Survey
Global Rescue, the leading travel risk and crisis response provider, surveyed more than 1,500 of its current and former members between January 25-30, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
Civil Unrest, Terrorism Are Travelers’ Primary Fears; Surpass Accidents, Illnesses
Civil Unrest, Terrorism Are Travelers’ Primary Fears; Surpass Accidents, Illnesses
(Lebanon, N.H. – February 21, 2024) Civil unrest and terrorism are travelers’ leading fears, surpassing accidents or injuries and marking a dramatic attitudinal shift since spring 2023, according to the world’s most experienced travelers responding to the Winter 2024 Global Rescue Traveler Sentiment and Safety Survey.
More than a third of travelers (36%) reported civil unrest and terrorism are the biggest concerns during global trips, reflecting a three-fold increase compared to spring 2023. A quarter of respondents (25%) said having an accident or illness during a trip was their greatest fear, a significant decrease from spring 2023 when half of travelers (50%) reported suffering an injury or getting sick was their biggest concern.
“We’re seeing an understandable increase in traveler concern worldwide. Nevertheless, international trip takers continue to travel anyway despite the rising threats of civil unrest, war, and terrorism,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services, and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce.
Travelers are beefing up their trip protection with security advisory and extraction protection. A third of respondents (34%) said the war in Ukraine, the Hamas attacks on Israel or other violent conflicts make it more likely they will add security extraction and advisory protection to their travel protection package.
“Traveler uncertainty generally increases traveler demand for emergency medical and security services,” Richards said. “Last year, traveler purchases of security and extraction services increased by 36%, and we expect that will continue in 2024. We’ve seen this traveler behavior since the war in Ukraine, and we’re seeing it continue following the attacks on Israel.”
While civil unrest, terrorism, accidents and illnesses top the list of traveler fears, the survey revealed other concerns. Trip cancellation, robbery or theft garnered between 7-9% of responses. Testing positive for COVID (or its variants) and natural disasters each collected 5% of responses. Nuclear disasters collected <1% of responses.
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Contact Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.
About the Global Rescue Traveler Sentiment and Safety Survey
Global Rescue, the leading travel risk and crisis response provider, surveyed more than 1,500 of its current and former members between January 25-30, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
Business Travel on the Rise; Virtual Meetings Losing Primacy
Business Travel on the Rise; Virtual Meetings Losing Primacy
(Lebanon, N.H. – February 12, 2024) Business travel continues to increase, and virtual meetings are losing dominance as a replacement for work-related travel. According to the Global Rescue Winter Traveler Sentiment and Safety survey, respondents traveling for business jumped 37% compared to survey results nearly a year ago. More than two-thirds (68%) of respondents said their business travel would be both international and domestic.
“In-person meetings are more effective at establishing and maintaining relationships. It’s no surprise that work-related travel is rising,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services.
More than a fifth of business travelers (22%) reported work-related travel will exceed pre-pandemic levels in 2024, doubling the 11% reported in 2023. Early last year, 35% of business travelers said business travel would be “half or less than half” of pre-pandemic levels. Now, a year later, that percentage has dropped by a third with only 23% of business travelers reporting that their work-related travel would be half or less than pre-pandemic levels.
Virtual meetings and video conference calls are losing their dominance as a replacement for business travel, according to the survey. More than half (56%) of business travelers responding to the survey said virtual meetings and video conferences are not replacing in-person business travel to a significant extent.
“The days of traveling long distances for one meeting with one person could be gone forever, but people will travel for business at scale into perpetuity,” Richards said.
“Virtual meetings have their place, but they can’t replace face-to-face meetings,” said Paul Mullen, Vice President of sales at Global Rescue. “Personal interaction will always be more effective at establishing and maintaining relationships, fostering trust and driving company growth.”
“You can’t get to know a prospect, current client or business partner professionally and personally when you’re not in person,” Mullen said. “In a video chat, there is more opportunity for distraction and multitasking, the meetings themselves can feel rushed, the technology can glitch. That’s not how you maintain a strong business relationship that lasts.”
As business travel increases globally, so do the challenges facing employers who must balance employee safety in the face of threats of international violent conflicts, terrorism and civil unrest. “The biggest management challenge in this evolving environment will be how duty of care plays a role in protecting a business traveler and a location-independent workforce,” Richards said. “Business leaders have to ask themselves if a set of rules or policies designed to maintain the health, safety and well-being of their employees are in place.”
Unfortunately, the overwhelming majority of business travelers surveyed (74%) say they do not have or do not know if they have a duty of care policy in place. The majority of the 26% of business travelers who say they have duty of care provisions in place reported the policy includes pre-trip planning, health alerts, on-trip event alerts, on-trip security or travel tracking.
“Business leaders carry a duty of care responsibility to their employees, to take care of them and avoid exposing them to any unnecessary or undue risk. As global work-related travel continues to increase, the more duty of care policies must evolve,” Richards said.
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Contact Bill McIntyre at bmcintyre@globalrescue.com
bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.
About the Global Rescue Traveler Sentiment and Safety Survey
Global Rescue, the leading travel risk and crisis response provider, surveyed more than 1,500 of its current and former members between January 25-30, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
How to Avoid Dangerous Areas While Driving
How to Avoid Dangerous Areas While Driving
(Lebanon, N.H. – February 2, 2024)
Driving a vehicle in a foreign country is a high-risk activity and has led a Los Angeles couple to file a lawsuit against Google Maps for allegedly navigating them to a notorious South African crime neighborhood.
“App maps are designed to get you to your destination. They won’t let you know much more than traffic jams or road closures,” said Harding Bush, a former Navy SEAL and associate director of security operations for Global Rescue. “It’s important for travelers driving in foreign countries to rely on much more than navigation apps. Smart travelers rely on professionally-generated destination reports, local knowledge from news reports and other research to increase their safety.”
Being safe while driving takes more than just being a safe driver. Bush advises travelers should have security advisory protection to keep them informed about regional risks, potentially dangerous events, or hotbeds of crime. “More importantly, travelers should not self-drive in risky countries or regions,” he said.
Hiring a local driver recommended by a reliable source is ideal since they know the area and won’t be confused by local roadways. “Always hire a well-vetted local driver who knows the area. They will avoid risky neighborhoods and vulnerable locations,” Bush said. “The prudent traveling driver never relies on one source of navigation.”
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About Global Rescue The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
Survey Says: Travel Rebound Continues, New Destinations Preferred
Survey Says: Travel Rebound Continues, New Destinations Preferred
(Lebanon, N.H. – February 1, 2024) Travelers are planning three or more trips in 2024, according to the world’s most experienced travelers responding to the Global Rescue Winter Traveler Sentiment and Safety Survey. The overwhelming majority of respondents (93%) are planning international trips this year with 41% planning three or more trips and more than half (52%) taking one-to-two trips abroad.
“The survey results are a clear indicator, and consistent with expert predictions and travel volumes reported by TSA, that the travel rebound will continue through 2024,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services, and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce.
Mexico, Canada, Europe and Africa are the four leading international destinations for travelers, according to survey results. However, a significant number of survey respondents (66%) are planning to include new international destinations to visit this year.
“The traveler’s appetite for exploring the world is increasing. Today’s travelers are traveling boldly and increasingly seeking out new destinations that are unspoiled, less popular, more remote and sometimes a little riskier,” Richards said. “Adventure travel, luxury travel and other activity-focused segments will continue to see strong growth. Many places are at capacity or are over-subscribed and have waiting lists.”
The top 10 most frequently mentioned new international destinations travelers are planning to visit are Spain, Africa, Japan, Argentina, Italy, Australia, Greece, Portugal, Greenland and Norway.
Many travelers reported planning longer, more adventurous trips. Nearly a quarter (23%) of respondents said that since the pandemic ended, they are planning to stay longer on at least one of their international trips in 2024. One in five respondents (21%) are planning more adventurous, immersive trips in 2024 compared to past trips.
The majority of respondents (83%) said they would travel with friends or family for their trips, but not for all of their trips. Nearly a third (30%) said some of their trips would be solo, 19% said at least one trip would be on their own with a group of strangers, and 8% said one or more trips would be travel with business colleagues.
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Contact Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.
About the Global Rescue Traveler Sentiment and Safety Survey
Global Rescue, the leading travel risk and crisis response provider, surveyed more than 1,500 of its current and former members between January 25-30, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
What’s New in Travel Safety and Security in 2024?
What’s New in Travel Safety and Security in 2024?
(Lebanon, N.H. – January 22, 2024) Terrorist attacks in the Middle East, record number of firearms recovered at TSA security, earthquakes in Japan, war in Central Europe and worldwide airline groundings are disruptive travel events that have prompted travelers to pay more attention to their safety and security in 2024.
“Traveler uncertainty generally increases traveler demand for emergency medical and security services,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services, and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce. “We’ve seen a 33% increase in traveler purchases of security services in the past year, and we expect that will continue.”
“We’re seeing an understandable increase in traveler concern worldwide, but it is the most pronounced in the Middle East. Nevertheless, international trip-takers continue to gain comfort with the idea of wartime travel. We’ve seen this traveler behavior since the war in Ukraine began, and we’re seeing it even more recently following the attack on Israel,” Richards said.
The grounding of the Boeing 737 Max 9 jetliner following the mid-flight detachment of a portion of the plane’s fuselage has led to hundreds of flight cancellations for airlines that use fleets of the troublesome aircraft, according to news reports. Travelers worried about the safety of the planes scheduled for use during their upcoming travel can use apps like FlightRadar24 to collect information about a specific aircraft for their flight.
“You can’t kick the tires, look under the hood of the flight you’re taking, or talk to the captain of the flight,” said Harding Bush, a former Navy SEAL and associate director for security operations at Global Rescue.“ Apps like FlightRadar24 provide recent flight history and additional information like the aircraft age, when required upgrades were made and its overall safety record.”
Bush added that there are numerous studies consistently concluding that the U.S. and other developed country airlines comply with the International Civil Aviation Organization safety requirements. “That makes flights on a commercial airline much safer than driving an automobile on a highway,” he said.
Since the 9/11 attacks in 2001, stringent measures to keep weapons and explosives off airplanes have almost eliminated terrorist hijackings, according to the International Center for Counterterrorism.
“But as travel volumes increase, the U.S. Department of Homeland Security (DHS) is advancing programs to streamline traveler processing while maintaining security, including the Screening at Speed Program that allows PreCheck passengers to conduct a self-service screening with scant help from TSA security agents,” said Adam Bardwell, a former U.S. Army Green Beret and a Global Rescue security operations supervisor.
Like a scene in the movie, Total Recall, Screening at Speed technology would “enable the scanning of walking passengers, acquiring data through most garments and reliably detecting a wider range of prohibited items regardless of concealment,” according to officials. In January 2024, PreCheck travelers using the Harry Reid International Airport in Las Vegas will get their first chance to use the self-service screening prototype.
“If the scan-while-you-walk tech succeeds, by 2025 PreCheck travelers won’t even need to stop walking to get through security, let alone take their shoes off,” Bush said.
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For more information contact: Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text).
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.