Loading...

Individuals & Families

    

WHEN YOU TRAVEL, ANYTHING CAN HAPPEN.
WHEN IT DOES, YOU NEED US.

The world's best prepared organizations choose Global Rescue for their travelers. You should too.

enroll

   

Testimonials

Services

TRAVEL MEMBERSHIPS

Services include medical evacuation, security extraction, travel intelligence and assistance services designed to assist and protect you when you are away from home.

  • Worldwide Field Rescue
  • Medical Evacuation to Home Hospital
  • Security Extraction
  • 24/7/365 Advisory Services

TOTALCARESM MEMBERSHIPS

All of the benefits of our Travel Memberships, in addition to providing access to world-class virtual healthcare when you are at home.
Learn More

EXTENDED PLANS

Membership plans are also available for individuals 75 and older.
Download Extended Plan Application Form

TRAVEL INSURANCE

Protect the value of your trip with IMG Signature Travel InsuranceSM.
Learn More

Service Descriptions
Medical Evacuation & Advisory Services

Field Rescue

We pioneered worldwide field rescue for our members in remote or dangerous environments. Our deployable teams are standing by to rescue our members from the point of illness or injury for any serious medical emergency.

Medical Advisory

24/7/365 with critical care paramedics, nurses and physicians, and an exclusive relationship with the John Hopkins Emergency Medicine Division of Special Operations.

Medical Evacuation

With fully deployable medical teams, we have the unparalleled ability to transport our members back to their home hospital of choice from anywhere in the world.

 

Security Extraction & Advisory Services

Security Extraction

Our teams of military special operations veterans are available to provide aid and extraction from natural disasters, terror attacks and civil unrest whenever you are in danger.

Security Advisory

Our in-house teams of intelligence analysts provide alerts, analysis and advice on security events worldwide.

Travel Assistance

Visa & Passport Services

We can assist you in obtaining replacements for a lost or stolen passport or visa.

Translation Services

We have interpreters and translators who are fluent in more than 190 languages standing by 24/7 to help you in a crisis.

Mortal Remains Transport

If a Global Rescue member dies while traveling, we will bring their remains to the home country morgue of the member’s choice.

Legal Referrals

We can provide you with referrals to legal representation in more than 160 countries.

 

My Global Rescue Mobile App

Critical medical, security, and information resources at the touch of a button, anywhere in the world.

Travel Planning

Our intelligence teams monitor world events to provide real-time information on more than 215 countries and principalities worldwide.
See sample Destination Report

Emergency Event Alerts

Automatic alerts for medical and security events that could impact your travel.

GPS Tracking & Alerts

Keep track of the people you care about with geo-fence designated areas and be notified when family members arrive or leave. Check in to let everyone know you’re safe.

Legal Notice
Global Rescue Destination Reports

 

Johns Hopkins

Department of Emergency Medicine Division of Special Operations

Since our founding in 2004, we have maintained a long-standing collaboration with the Johns Hopkins Emergency Medicine Division of Special Operations. This relationship provides our members:

  • A network of physicians and specialists for consultation services on health-related issues involving high-acuity, remote and/or logistically complex medical cases.
  • Specialty and subspecialty (nonemergency medicine) clinical second opinions within Johns Hopkins Medicine.
  • Medical training programs in tactical and operational medicine.
FAQS

If I'm traveling, will Global Rescue fly me home on a private plane if I get sick?

If you require hospitalization and wish to go home, Global Rescue will transport you there by the medically indicated form of transport. Global Rescue will determine the mode of transport, taking into account member safety, treatment and comfort concerns.

Will Global Rescue reimburse me for medical expenses or the cost of my vacation?

Global Rescue is not an insurance company and thus cannot reimburse members for either the cost of treatment arranged by the member or the member's trip costs. Members who have purchased Global Rescue Signature Travel Insurance will be covered for their medical expenses up to $100,000.

If I have signed up for Security Services, will Global Rescue evacuate me from an active war zone?

If the situation in a country deteriorates to the point where an official declaration is made or it is clear that the member will suffer imminent grievous bodily harm, Global Rescue will deploy and rescue the member, bringing them to the nearest safe location prior to evacuating them back to their home country.

Do I have to be an American citizen to join Global Rescue?

Global Rescue membership is available to anyone, regardless of their country of citizenship. Global Rescue will transport and evacuate our members to their choice of hospital in their home country. All prices quoted for memberships are listed in U.S. dollars (USD).

If I'm hospitalized and want to be transported to Johns Hopkins Medicine to receive treatment, will Global Rescue transfer me to a Johns Hopkins Medicine facility?

Global Rescue will transport our members to the domestic hospital of their choice, whether they choose Johns Hopkins Medicine or another healthcare facility. Global Rescue cannot guarantee that there will be space available to admit the member, however. We will do our best to accommodate our member's preferences and work with the receiving hospital to both gain admittance for our member and manage all of the logistics of the transfer.

Can Global Rescue send and receive data files, faxes, packages, etc?

Global Rescue is equipped to both send and receive information to and from our members in a variety of forms. Our operations centers are equipped with state-of-the-art systems and sufficient bandwidth to send, receive and work with data intensive transmissions. Additionally, Global Rescue has relationships with worldwide couriers who can often provide physical delivery of critical documents and test results on a more rapid and geographically diverse basis than commercially available means. Shipping charges not related to a transfer or performed for our members' convenience will be the responsibility of the member. All transmissions regarding cases that result in a transfer are included in the price of membership. 

When can i activate the Field Rescue service?

Global Rescue provides Field Rescue services to members anytime they become injured or ill in a location where serious permanent injury or death could result. For example, Global Rescue regularly provides Field Rescue services to members in the backcountry suffering from altitude sickness and orthopedic injuries, including sprains and broken bones. Please refer to our Member Services Agreement for more detail.

Transport Rules & Exclusions

TRANSPORT RULES

  • Field Rescue services provide transport to the nearest facility if the member’s condition is likely to cause serious permanent injury or death if they are unable to get to a hospital
  • Evacuation to home hospital of choice for members hospitalized or in need of hospitalization more than 75 miles from home
  • Country where patient is hospitalized must be able to safely accommodate Global Rescue aircraft, ground or sea transport
  • If the member is able to safely fly commercially with or without a medical escort, Global Rescue will make necessary arrangements for this alternative
  • All services must be arranged and provided by Global Rescue
  • Individual members are limited to two (2) transports per year
  • Family membership transports are limited to (1) transport each for a common accident or two (2) transports in aggregate
  • Members who become ill on cruise ships must disembark at an accessible medical facility or port

Transport Exclusions

  • Members with certain infectious diseases
  • Women beyond their second trimester of pregnancy
  • Psychiatric maladies
  • Members traveling expressly for medical purposes
  • Intentional self-inflicted injuries
  • Members engaged in armed conflict
  • Conditions relating to intentional overdoses of a controlled substance
  • Conditions relating to ingesting a banned substance
  • Conditions relating to previously diagnosed organ transplant or infectious disease

 

For more information, please see our Member Services Agreement