YOUR BACKUP PLAN IN AN UNCERTAIN WORLD.
Since 2004, we have performed more than 15,000 operations for travelers just like you. In an increasingly uncertain world, don’t leave home without these critical services:
MEDICAL ADVISORY & EVACUATION SERVICES�
MEDICAL ADVISORY & EVACUATION SERVICES
Our global Operations Centers in six countries are standing by 24/7 to provide our members with immediate access to our paramedics, nurses and physicians, including the medical teams at Elite Medical Group, the Johns Hopkins Emergency Medicine Division of Special Operations and Partners Healthcare to provide lifesaving consultative support to our members.
Global Rescue deployable medical teams, over 1,000 contracted aircraft and more than 200 medical centers of excellence worldwide are continuously available to provide care to and evacuate our members via private and commercial aircraft and helicopters to the destination hospital of our members’ choosing. All transport costs are included in the cost of membership.
Since 2004, we have pioneered worldwide field rescue for our members in remote or dangerous environments. Our deployable teams of military special operations veterans and first responders are standing by to rescue our members who are more than 100 miles from home and facing a serious medical emergency. The need for hospitalization is not required to qualify for our field rescue services.
SECURITY ADVISORY & EXTRACTION SERVICES
SECURITY ADVISORY & EXTRACTION SERVICES
If you are faced with a security emergency, natural disaster, terrorist attack, government ordered evacuation, or civil unrest while travelling, our teams of military special operations veterans will get you to safety and bring you home.
Critical medical, security, and information resources are available at the touch of a button anywhere in the world. You can also keep track of the people you care about and they can keep track of you.
Our Emergency button immediately connects you to our Operations Centers who can locate you and send help.
Detailed destination reports from our in-house teams of intelligence analysts provide critical insight into the health and security risks of countries you may plan to visit.
Emergency Event Alerts
Automatic alerts for medical and security events that could impact you in 215 countries and principalities.
GPS Tracking & Alerts
Keep track of the people you care about in real-time. Geo-fence designated areas and be notified when family members arrive or leave. Check-in to let everyone know you’re safe
TRAVEL ASSISTANCE & INSURANCE
TRAVEL ASSISTANCE & INSURANCE
Designed by IMG® for Global Rescue, Signature Travel InsuranceSM the perfect add-on to your membership, providing coverage against a variety of unexpected expenses while you’re traveling, and giving you the added comfort of knowing the actual value of your trip is protected if something goes wrong.
These integrated plans include:
- Trip cancellation and interruption protection – up to $100,000
- Emergency medical and dental coverage – up to $100,000
- Lost, stolen or delayed baggage protection
- Flight cancellation and missed connection services
- Initial claims assessment within 24 hours
- Cancel for any reason, receive 75% of trip cost
Visa & Passport Services
We can assist you in obtaining replacements for a lost or stolen passport or visa.
We have interpreters and translators fluent in 190+ languages standing by 24/7 to help you in a crisis.
We can provide you with referrals to legal representation in over 160 countries.
Mortal Remains Transport
Should a member suffer a fatal event, we will bring the remains to the home country morgue of your choosing.
Tiger Shaw - U.S. Ski & Snowboard
U.S. Ski & Snowboard has partnered with Global Rescue since 2006. Global Rescue provides life-saving medical advisory, evacuation, security and other critical emergency services to skiers, their families and USSA’s elite athletes.
“Having Global Rescue helps us all sleep better at night.”
– Tiger Shaw
Jim Klug - Bolivia
Yellow Dog Flyfishing Adventures Founder and Director of Operations Jim Klug was enjoying a fishing trip in Bolivia when a freak accident threatened to take his vision. Suffering from a traumatic eye injury in a foreign country, Klug needed help. That's why he turned to Global Rescue. See why Jim trusts Global Rescue when he travels, and why he makes sure his clients use Global Rescue's services too.
“Global Rescue got me to the best doctors back in the States in the quickest way possible. It definitely made a difference.”
– Jim Klug
Jess McGlothlin - Outdoor Writer and Photographer
Outdoor writer and photographer Jess McGlothlin is constantly on the move, traveling the world in her work in the flyfishing and adventure travel industries. When she speaks with people who hesitate to travel due to security or medical fears, Jess tells them about Global Rescue.
"It takes away the fear factor."
– Jess McGlothlin
Oliver White - Bahamas
Professional angler and world-traveler Oliver White was helping to clean up after a hurricane in the Bahamas when he was bitten in the hand and medical help was nowhere to be found. Watch Oliver talk about why he puts so much trust in Global Rescue’s services.
“More often than not, it’s the little things that turn into really big problems when you’re in really remote places”
– Oliver White
Mike Myatt - International Game Fish Association
The International Game Fish Association’s 30,000 members travel extensively outside the US on fishing excursions. The organization selected Global Rescue to provide IGFA members with access to medical advisory and evacuation services in the event of an emergency far from home.
“I was very impressed with the speed and thoroughness of the person [from Global Rescue] on the other end of the phone.”
– Mike Myatt
GLOBAL RESCUE COMMERCIAL:
Watch our members talk about the moment they needed Global Rescue in their own words.
KEITH YOUNG – GLOBAL SECURITY SPECIALIST
Keith Young spent 30 years in law enforcement, including 23 in the Secret Service, before becoming a Director of Global Security in the private sector. He knows how to keep an organization and its employees safe.
“A company like Global Rescue, who has the professionalism, who has the communications system, who has the intelligence system, and who ultimately has the response capabilities that are needed, that’s what [corporations] are looking for.”
MIDDLEBURY COLLEGE – EGYPT
A group of Middlebury College students was traveling in Egypt when what became known as the Arab Spring suddenly exploded all around them. The school’s insurance provider said the students were safely on the way home. They weren’t.
“After debating a bit what to do, we said, ‘it looks like our evacuation provider isn’t doing what they were supposed to. Let’s go with Global Rescue.’”
CHRIST MERTZ LUTHERAN CHURCH – HAITI
Rev. Cheryl Meinschein and a group of volunteers from a Pennsylvania church arrived in Haiti on Saturday. On Tuesday, a devastating earthquake struck the island nation, crippling infrastructure and leaving the group stranded.
“The important question was: Are we going to be able to get home? How are we going to be able to get home?”
-Rev. Cheryl Meinschein
LANZETTA FAMILY – FRANCE
The Lanzettas were enjoying a holiday abroad when 3-year-old Cate started suffering repeated grand mal seizures. The family needed to get Cate home to the U.S., fast, for the care she needed.
“One of the biggest fears was, we’re not at home … we’re at a beach resort in the southwest of France, and we don’t know anybody. What do we do now?”
ALLAN LOKOS – BURMA
A plane crashes to the ground in Burma, engulfed in flames. Allan Lokos and Suzanna Weiss survived the impact, but that was only the beginning of their ordeal.
“I was standing in fire. Not close to it, but in it.”
GAVIN HEALE – SOUTH AFRICA
Gavin had taken aim with his bow for target practice thousands of times. When his arrow splintered and the back half impaled his hand, he knew this time was going to be very different.
“On release, the arrow exploded.”
COOPER KOCH – NEW YORK CITY
A rash can be a minor annoyance, but when your livelihood depends on your skin being in good condition, a rash becomes a much bigger problem.
“I called the dermatologist and made an appointment. The next day, I go there, and nobody’s there. They made a mistake, and nobody’s there to help me.”
Baseball Hall of Famer, avid outdoorsman and world traveler Wade Boggs relies on Global Rescue for peace of mind.
"You don’t play with your life. Things can happen in the blink of an eye. That’s when you call Global Rescue. In my opinion, you cannot afford not to get Global Rescue."
-Wade Boggs, Baseball Hall of Famer and Global Rescue member
JULIAN P. TORRES
“It is with great humility that I would like to express my gratitude for your support to our Wounded Veteran Community and my mission to crucify my own limitations. To be a beacon of hope for humanity and to put the definition in physical form that we truly do control our circumstances. And together we achieved greatness by standing on the Roof Top of Africa Veterans Day 2015! I will never forget how you helped me and the cause.”
Endeavor to persevere,
-Julian P. Torres USMC SGT RET
ANGIE HEISTER – ZIMBABWE
Angie and her husband were taking a walk after dinner while on safari when they heard an animal noise coming from the bush. It was a Cape buffalo, one of the world’s most dangerous animals, and it was about to charge Angie.
“It gored me in my flank and threw me. This whole thing happened in four seconds.”
DANIEL CORE – ZIMBABWE
A small animal veterinarian, Dr. Daniel Core is no stranger to wildlife. But when an ornery giraffe closed in on him and his wife while they walked through the bush on safari, there was nothing he could do to stop an attack.
“I go, ‘oh my God, he is going to kill Laura or me, and there is not a darn thing I can do about it.’”
JIM & EDDIE GILDEA – NEW ZEALAND
A competitive freestyle skier, Eddie Gildea was training in New Zealand when he crashed during a run. He had a catastrophic knee injury, and he was thousands of miles from home.
“It wasn’t an unusual accident. It happens all the time in skiing. Just not usually when you’re 12,000 miles away.”
SCOTT GARRETT – NAMIBIA
A simple but nagging cough turned into something much more serious for Scott Garrett while he traveled to Africa. When he started coughing up blood, he knew he was in real trouble.
“A few more days, and I might not have made it through. It was just a rapid progression of everything starting to shut down.”
JAMIE CRANE-MAUZY – CANADA
A professional slopestyle skier, Jamie Crane-Mauzy was competing in Whistler, B.C., when she crashed to the ground on a jump. Her brain rattled against her skull as it whipped onto the snow, she began to convulse, and she fell into a coma.
“I said, ‘well, is my daughter still alive?’ And his response was, ‘yes – for the moment.’”
KATE STARRETT – AUSTRIA
While living in Vienna with her two young sons, Kate Starrett suffered a violent allergic reaction. She couldn’t breathe, and she couldn’t find anyone who could help.
“I had a full-body rash. Unbeknownst to me, I was basically going into anaphylactic shock.”
JON TURK - CANADIAN ARCTIC
Jon Turk is no rookie outdoorsman, having been named an Adventurer of the Year by Outside Magazine. But after a 100-day, 1,485-mile journey in northern Canada, he began to suffer kidney failure. Global Rescue and physicians at Johns Hopkins determined he needed dialysis – immediately. Global Rescue deployed an aircraft and critical care transport team to bring him out of the Arctic to a medical facility for the life-saving care he needed, and then home to Montana.
"I recommend [Global Rescue's] services to anyone who strays far from home.”
-Jon Turk, Global Rescue Member
SANDY & JOHN SEARLES - ETHIOPIA
John and Sandy Searles were on safari in Ethiopia when John suffered a stroke. One satellite phone call later, and Global Rescue had dispatched a critical care transport team to help bring John to a hospital in Addis Ababa, and stay with him while a neurosurgeon worked to save his life. Once he was stabilized, Global Rescue escorted him home to the U.S.
"Without Global Rescue, I don't know how I would have my husband with me today. If you are going to do this kind of travel at our age, it pays to take that extra step and think about getting rescued if need be."
-Sandy Searles, Global Rescue Member
STEVEN HUSKEY – CANADA
A September 2014 hunting trip in the Canadian Rockies suddenly went very wrong for Steven Huskey when he lost his footing during a snowy descent and slipped down a mountain, tumbling over a cliff. His guide reached out to Global Rescue, and we performed a field rescue and evacuation by helicopter. While Mr. Huskey was treated at a hospital, Global Rescue coordinated with his family, medical personnel, trip outfitter and the Royal Canadian Mounted Police to perform his evacuation.
"If you are a back country adventurer, your Global Rescue membership should be at the very top of your packing list."
-Steven Huskey, Global Rescue Member
DR. MICHELE DONSKY - TANZANIA
Of all the places to experience shortness of breath and tightness in your chest, at 13,000 feet on a climb up Mount Kilimanjaro is one of the worst. Dr. Michele Donsky needed help immediately, and her guide called Global Rescue for a helicopter evacuation. Her condition improved at a lower altitude, and Global Rescue stayed in contact the whole way as she traveled home.
"I cannot praise you enough...I would be dead if you had not come to rescue me."
-Dr. Michele Donsky, Global Rescue Member
DR. MARTIN KOSICH – SWITZERLAND
An awkward fall in the middle of a long ski run down a Swiss mountain caused traumatic injuries for Dr. Martin Kosich, a veteran skier. It would have taken two hours for someone to ski down and get help, but Global Rescue was able to get a helicopter to him in a matter of minutes, bringing him to a nearby hospital to be stabilized before taking him to his home hospital of choice in the United States.
“There are no words to express the angst that was taken off my mind and body by Global Rescue. [Their] performance was terrific. I can't say enough about it. Without Global Rescue, I wouldn't be here today."
-Dr. Martin Kosich, Global Rescue Member
JOHN BATES - CHRISTMAS ISLAND
A much-anticipated fishing trip to Kiritimati, in the middle of the Pacific Ocean, went very wrong for John Bates when he became severely ill. Despite the communication challenges, Global Rescue evacuated him via private medically equipped aircraft from the remote location and brought him directly to a Hawaiian hospital for the treatment he so desperately needed.
"I'm here and I've got all of my limbs, I'm glad I had Global Rescue. Having seen what they do, I'm a believer."
-John Bates, Global Rescue Member
JOHN ALL - NEPAL
Climate scientist Dr. John All was doing research in the Himalayas when he fell 70 feet into a crevasse. A member of the American Alpine Club, Dr. All was able to crawl out and to his tent, but he had sustained very serious injuries. He sent an SOS satellite message to call Global Rescue, and we performed a successful field rescue via rotary-wing aircraft and brought him to safety from an altitude of 19,700 feet.
"Please call Global Rescue. Broken arm, ribs, internal bleeding. Fell 70ft crevasse. Climbed out. Himlung camp 2. Please hurry."
-John All, Global Rescue Member
NICO MONFORTE - ITALY
U.S. Ski Team racer Nico Monforte was preparing for a skicross event at the Junior World Championships in Valemalenco, Italy, when he suffered a fall, breaking his leg and injuring his shoulder. Global Rescue brought him to a more suitable facility for his surgery and care, and also transported him back to his home hospital of choice in the United States.
"I would highly recommend Global Rescue to any of my friends and family, or to anyone who is traveling. The services I received from Global Rescue helped get me the care I needed to make a full recovery."
-Nico Monforte, 2014 Junior Worlds Skicross Team Member
STEVE HOUSE - CANADA
An 80-foot fall brought veteran alpinist Steve House crashing to the ground while climbing Mount Temple in Banff National Park. A Canadian medevac team brought him down from the mountain and Global Rescue deployed a critical care transport team and brought him to the hospital. He had suffered multiple fractures and a collapsed lung, but Global Rescue was able to evacuate him to his home hospital in Oregon via medical transport jet.
"Global Rescue not only got me home as efficiently as possible, they repeatedly made the best decisions for me as a patient. For that I am forever grateful."
-Steve House, Global Rescue Member
Travel Memberships - include medical evacuation, security extraction, travel intelligence and other benefits designed to assist and protect you when you are away from home.
TotalCareSM Memberships - include all of the benefits of our Travel Memberships, in addition to providing access to world-class virtual healthcare, prescriptions, labs, imaging and video consultations whether you’re at home or traveling.
Travel Services Membership
Medical Evacuation to home hospital of choice
24/7 Medical Advisory Services with teams supported by Johns Hopkins Medicine
Destination Reports and Real-time Event Alerts
The MyGlobalRescue Mobile App
Extended TotalCare and Travel Services Membership plans are also available for individuals 75 and older.
*Specialty Consults start at just $150/consult.
Signature Travel Insurance
As a Global Rescue member, you enjoy the world’s best travel protection when you are away from home. Now, you can protect the actual value of your travel with Signature Travel InsuranceSM, designed by IMG® for Global Rescue.
IMG, a worldwide leader in global benefits and travel insurance, has created the industry’s most complete product, tailor-made for the adventurous traveler. It’s the perfect add-on to your Global Rescue membership, providing coverage against a variety of unexpected expenses while you’re traveling, and giving you the added comfort of knowing the actual value of your trip is protected if something goes wrong. Travel Insurance can be added to your membership purchase during checkout. Current members can purchase travel insurance by logging into their Global Rescue Account.
EMERGENCY MEDICINE DIVISION OF SPECIAL OPERATIONS
EMERGENCY MEDICINE DIVISION OF SPECIAL OPERATIONS
Since our founding in 2004, we have maintained a long-standing collaboration with the Johns Hopkins Emergency Medicine Division of Special Operations. This special relationship provides:
- A network of physicians and specialists for consultation services on health-related issues involving high-acuity, remote and/or logistically complex medical cases.
- Specialty and subspecialty (nonemergency medicine) clinical second opinions within Johns Hopkins Medicine.
- Medical training programs in tactical and operational medicine.
FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions
TRANSPORT RULES & EXCLUSIONS
Transport Rules & Exclusions
Since our teams may risk their own lives to rescue our members, we empower them to make in-the-field decisions regarding how to best perform a rescue. Ultimate discretion regarding the means and viability of rescues and evacuations resides with these Global Rescue teams.
- Field Rescue services provide transport to the nearest facility if the member’s condition is likely to cause serious permanent injury or death if they are unable to get to a hospital
- Evacuation to home country hospital of choice for members hospitalized or in need of hospitalization more than 100 miles from home
- Country where patient is hospitalized must be able to safely accommodate Global Rescue aircraft, ground or sea transport
- If the member is able to safely fly commercially with or without a medical escort, Global Rescue will make necessary arrangements for this alternative
- All services must be arranged and provided by Global Rescue
- Individual members are limited to two (2) transports per year
- Family membership transports are limited to (1) transport each for a common accident or two (2) transports in aggregate
- Members who become ill on cruise ships must disembark at an accessible medical facility or port
- Members with certain infectious diseases
- Women beyond their second trimester of pregnancy
- Psychiatric maladies
- Members traveling expressly for medical purposes
- Intentional self-inflicted injuries
- Members engaged in armed conflict
- Conditions relating to intentional overdoses of a controlled substance
- Conditions relating to ingesting a banned substance
- Conditions relating to previously diagnosed organ transplant or infectious disease