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TRAVEL SERVICES FOR INDIVIDUALS & FAMILIES



WHEN YOU TRAVEL, A LOT CAN GO WRONG. WHEN IT DOES, WE’LL BE THERE.

The world’s best prepared organizations choose Global Rescue for their travelers. You should too.

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TESTIMONIALS

Why Join Global Rescue?

Our members talk about the moment they needed Global Rescue.

Levison Wood

After an accident in the Himalayas sent his car flying off the edge of a cliff at night, author and explorer Levison Wood shares why he trusts Global Rescue.

The Lanzetta Family

On a holiday in France, 3-year-old Cate began suffering repeated grand mal seizures. The Lanzetta’s needed to get their daughter home to the U.S. immediately to receive the care she needed.

Allan Lokos

When their plane crashed and burst into flames in Burma, Allan Lokos and Suzanna Weiss survived the impact – but it was only the beginning of their life-threatening emergency.

Jess McGlothlin

Outdoor writer and photographer Jess McGlothlin travels all over the world working in the fly fishing and adventure travel industries. Find out what she tells people who are considering Global Rescue.

Cooper Koch

A rash can be a minor medical issue, but when you’re far from home and your livelihood depends on your skin being in good condition, a rash becomes a big problem.

Angie Heister

Angie and her husband were taking a walk after dinner while on safari in Zimbabwe when they heard a noise. In a matter of moments, a Cape buffalo emerged from the bush and attacked Angie.

Tiger Shaw

Since 2006, U.S. Ski & Snowboard has partnered with Global Rescue to provide critical emergency services to USSA’s elite athletes and their families.

Jim Klug

Yellow Dog Fly Fishing Adventures Founder and Director of Operations Jim Klug was on a fishing trip in Bolivia when he suffered a traumatic eye injury in a freak accident on the water.

GLOBAL RESCUE OFFERS

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FIELD RESCUE

We pioneered worldwide field rescue for our members in remote or dangerous environments. Our deployable teams are standing by to rescue our members from the point of illness or injury for any serious medical emergency.

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SECURITY MEMBERSHIP

Our teams of military special operations veterans are available to provide advisory, consultation and evacuation services for events like natural disasters, terror attacks and civil unrest when you are in danger.

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MEDICAL EVACUATION

Our fully deployable medical teams have unparalleled capabilities to transport our members back to their home hospital of choice from anywhere in the world. This includes global COVID-19 transport.

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DESTINATION REPORTS AND EVENT ALERTS

Destination reports for 215 countries and principalities worldwide include entry requirements, COVID-19 travel status and restrictions, detailed health and security assessments and required immunizations. Keep up to date on health and security events worldwide.

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MEDICAL AND SECURITY ADVISORY SERVICES

Our operations centers are staffed by experienced nurses, paramedics and military special operations veterans. Global Rescue also has partnerships with the Johns Hopkins Emergency Medicine Division of Special Operations, Elite Medical Group and Partners HealthCare, the Harvard Medical School affiliate.

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MY GLOBAL RESCUE MOBILE APP

Access Global Rescue services in one location. Browse destination reports and alerts, activate emergency assistance, real-time virtual health visits and keep track of the people you care about with GPS tracking and messaging.

TRAVEL ASSISTANCE

Included in Global Rescue Memberships

  • Visa and passport services
  • Translation services in 190 languages
  • Legal service location in 160 countries
  • Logistics management and coordination

HOSPITAL REFERRALS

Referrals to more than 200 international Centers of Excellence and over 5,000 clinics and care facilities.

MORTAL REMAINS TRANSPORT

We take care of the complexities and transport remains to your home morgue of choice.

Security Membership Upgrade

Add on our advisory and extraction services for natural disasters, civil unrest, government evacuation orders and other events that threaten your safety.

Membership Details

Annual Memberships

Available to individuals and families of all nationalities. Take as many trips as you like with an annual membership, with multi-year terms available for your biggest savings.

Family memberships include a primary member, spouse and up to six dependent children under the age of 26.

Short Term Memberships

Short term memberships include 7, 14 or 30 day options for individuals or families.


Extended Plan Memberships

Extended Travel and TotalCareSM memberships are available to individuals of all nationalities, aged 75-85, with a completed application.

Download Extended Plan Application form.

Student Memberships

Taking a semester abroad? Global Rescue student travel memberships are annual memberships available to full time students under the age of 35.

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IMG SIGNATURE TRAVEL INSURANCESM

The perfect add-on to your Global Rescue membership. Protect the value of your trip up to $100,000 with cancellation options that include Cancel For Any Reason, accident and sickness medical insurance and baggage loss.

Learn More

TOTALCARE TELEHEALTH

All the services included in a travel membership, plus immediate access to a team of medical experts for real-time video consultations and treatment. Board-certified doctors are licensed in all 50 states. Doctors have the ability to prescribe and order labs or diagnostic imaging.

Critical medical, security, and information resources at the touch of a button, anywhere in the world.

Travel Planning

Our intelligence teams monitor world events to provide real-time information on more than 215 countries and principalities worldwide.
See sample Destination Report

Emergency Event Alerts

Automatic alerts for medical and security events that could impact your travel.

GPS Tracking & Alerts

Keep track of the people you care about with geo-fence designated areas and be notified when family members arrive or leave. Check in to let everyone know you’re safe.

Legal Notice

Department of Emergency Medicine Division of Special Operations

Since our founding in 2004, we have maintained a long-standing collaboration with the Johns Hopkins Emergency Medicine Division of Special Operations. This relationship provides our members:

  • A network of physicians and specialists for consultation services on health-related issues involving high-acuity, remote and/or logistically complex medical cases.
  • Specialty and subspecialty (nonemergency medicine) clinical second opinions within Johns Hopkins Medicine.
  • Medical training programs in tactical and operational medicine.

Does this include medical evacuation and transport for COVID-19?

Yes, Global Rescue provides members with advisory and transport services in connection with COVID-19 in the same manner as any other infectious condition. So long as it is safe for both the member and the transport team, and there are no legal barriers either in the member’s location or the destination prohibiting it, Global Rescue can provide transport services to our members.

If I’m traveling, will Global Rescue fly me home on a private plane if I get sick?

If you require hospitalization and wish to go home, Global Rescue will transport you there by the medically indicated form of transport. Global Rescue will determine the mode of transport, taking into account member safety, treatment and comfort concerns.

Will Global Rescue reimburse me for medical expenses or the cost of my vacation?

Global Rescue is not an insurance company and thus cannot reimburse members for either the cost of treatment arranged by the member or the member’s trip costs. Members who have purchased Global Rescue Signature Travel Insurance will be covered for their medical expenses up to $100,000.

If I have signed up for Security Services, will Global Rescue evacuate me from an active war zone?

If the situation in a country deteriorates to the point where an official declaration is made or it is clear that the member will suffer imminent grievous bodily harm, Global Rescue will deploy and rescue the member, bringing them to the nearest safe location prior to evacuating them back to their home country.

Do I have to be an American citizen to join Global Rescue?

Global Rescue membership is available to anyone, regardless of their country of citizenship. Global Rescue will transport and evacuate our members to their choice of hospital in their home country. All prices quoted for memberships are listed in U.S. dollars (USD).

If I’m hospitalized and want to be transported to Johns Hopkins Medicine to receive treatment, will Global Rescue transfer me to a Johns Hopkins Medicine facility?

Global Rescue will transport our members to the domestic hospital of their choice, whether they choose Johns Hopkins Medicine or another healthcare facility. Global Rescue cannot guarantee that there will be space available to admit the member, however. We will do our best to accommodate our member’s preferences and work with the receiving hospital to both gain admittance for our member and manage all of the logistics of the transfer.

Can Global Rescue send and receive data files, faxes, packages, etc?

Global Rescue is equipped to both send and receive information to and from our members in a variety of forms. Our operations centers are equipped with state-of-the-art systems and sufficient bandwidth to send, receive and work with data intensive transmissions. Additionally, Global Rescue has relationships with worldwide couriers who can often provide physical delivery of critical documents and test results on a more rapid and geographically diverse basis than commercially available means. Shipping charges not related to a transfer or performed for our members’ convenience will be the responsibility of the member. All transmissions regarding cases that result in a transfer are included in the price of membership.

When can i activate the Field Rescue service?

Global Rescue provides Field Rescue services to members anytime they become injured or ill in a location where serious permanent injury or death could result. For example, Global Rescue regularly provides Field Rescue services to members in the backcountry suffering from altitude sickness and orthopedic injuries, including sprains and broken bones. Please refer to our Member Services Agreement for more detail.

TRANSPORT RULES

  • Field Rescue services provide transport to the nearest facility if the member’s condition is likely to cause serious permanent injury or death if they are unable to get to a hospital
  • Evacuation to home hospital of choice for members hospitalized or in need of hospitalization more than 100 miles from home
  • Country where patient is hospitalized must be able to safely accommodate Global Rescue aircraft, ground or sea transport
  • If the member is able to safely fly commercially with or without a medical escort, Global Rescue will make necessary arrangements for this alternative
  • All services must be arranged and provided by Global Rescue
  • Individual members are limited to two (2) transports per year
  • Family membership transports are limited to (1) transport each for a common accident or two (2) transports in aggregate
  • Members who become ill on cruise ships must disembark at an accessible medical facility or port

Transport Exclusions

  • Members with certain infectious diseases
  • Women beyond their second trimester of pregnancy
  • Psychiatric maladies
  • Members traveling expressly for medical purposes
  • Intentional self-inflicted injuries
  • Members engaged in armed conflict
  • Conditions relating to intentional overdoses of a controlled substance
  • Conditions relating to ingesting a banned substance
  • Conditions relating to previously diagnosed organ transplant or infectious disease

 

For more information, please see our Member Services Agreement